Lightspeed Retail (R-Series)

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.

Posted Sep 13, 2022 - 16:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 13, 2022 - 16:18 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 13, 2022 - 16:10 EDT

Update

We are continuing to investigate this issue.

Posted Sep 13, 2022 - 15:56 EDT

Update

We are continuing to investigate this issue.

Posted Sep 13, 2022 - 15:45 EDT

Update

We are continuing to investigate this issue.

Posted Sep 13, 2022 - 15:44 EDT

Investigating

We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.

Posted Sep 13, 2022 - 15:43 EDT

This incident affected: Lightspeed Retail (R-Series) (Retail POS, Retail API, Integrated Payments).