Retail Home (Dashboard) not accessible

Incident Report for Lightspeed - Status Page

Resolved

Our cloud provider has resolved the issue.

Posted Jun 04, 2019 - 18:54 EDT

Identified

We have identified the root-cause of not loading the Retail Home Dashboard. Our cloud provider has identified connectivity issue’s in and between certain regions, affecting our Retail Home dashboard. Main workflows are operational.

More information: https://status.cloud.google.com/incident/cloud-networking/19010

Posted Jun 04, 2019 - 18:03 EDT

Investigating

We are currently investigating an issue with the Retail Home / Dashboard pages

Posted Jun 04, 2019 - 17:51 EDT

This incident affected: Lightspeed Retail (R-Series) (Retail POS).