Vantiv Experiencing Technical Issue

Incident Report for Lightspeed - Status Page

Resolved

Vantiv has informed us that the issue has been resolved. Thank you for your patience.

Posted Oct 04, 2017 - 19:21 EDT

Investigating

Our payment partner Vantiv is experiencing a technical issue, which is impacting a subset of Lightspeed customers. These customers will see errors stating “Invalid gateway credentials”. They are currently working to resolve the issue. We will post further updates here as we learn more.

Posted Oct 04, 2017 - 17:41 EDT