Degraded performance for Lightspeed Payments

Incident Report for Lightspeed - Status Page

Resolved

After monitoring, we have confirmed this issue has now resolved and all systems are operational.

Posted Dec 07, 2021 - 13:01 EST

Update

Performance has remained stable for the last 30 minutes, teams are continuing to monitor.

Posted Dec 07, 2021 - 12:55 EST

Monitoring

Performance is improving and we are currently monitoring the issue as the situation is resolving.

Posted Dec 07, 2021 - 12:38 EST

Identified

We have identified an issue where payment processing is slow or unresponsive in some cases for merchants on Lightspeed Retail. We are currently working with our partners to resolve this issue.

Posted Dec 07, 2021 - 12:28 EST

This incident affected: Lightspeed Restaurant (K-Series) (Lightspeed Payments).