Lightspeed eCom

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.

Posted Sep 28, 2021 - 14:33 EDT

Monitoring

A fix has been implemented and we are monitoring the results. Maintenance mode on the Lightspeed eCom storefront has been disabled so online shoppers can access stores again.

Posted Sep 28, 2021 - 13:58 EDT

Update

We have temporarily enabled maintenance mode on all Lightspeed eCom storefronts so online shoppers so shoppers are aware of the maintenance. We are continuing to investigate the issue.

Posted Sep 28, 2021 - 13:33 EDT

Investigating

We are currently investigating an issue affecting merchants using Lightspeed eCom. A dedicated team is investigating the issue.

Posted Sep 28, 2021 - 13:07 EDT

This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia)).