Issue affecting payment processing

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.

Posted Dec 16, 2021 - 16:04 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 16, 2021 - 16:01 EST

Monitoring

Systems are gradually returning to normal

Posted Dec 16, 2021 - 15:56 EST

Update

We are continuing to investigate this issue.

Posted Dec 16, 2021 - 15:47 EST

Investigating

We are currently investigating an issue with integrated payments are failing on Lightspeed R Series and eCom.

Posted Dec 16, 2021 - 15:43 EST

This incident affected: Lightspeed Retail (R-Series) (Integrated Payments) and Lightspeed Restaurant (K-Series) (Lightspeed Payments).