A fix has been implemented and we are monitoring the results.
Posted Jul 28, 2020 - 10:26 EDT
We are currently investigating an issue affecting merchants using Lightspeed Retail. Transactions are accepted by payment terminals but not always shown as fully processed in the backoffice. A dedicated team is investigating the issue.
Posted Jul 28, 2020 - 06:58 EDT
This incident affected: Lightspeed Retail (Retail POS, Retail API).