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Investigating - We are currently investigating this issue. There are reports of merchants receiving failed errors when trying to process transactions on Capital One Cards.
Mar 19, 2024 - 11:57 EDT
Lightspeed Retail (X-Series)
Operational
Authentication
?
Operational
Customer Management
Operational
Gift Cards & Store Credits
Operational
Inventory
Operational
Quotes
Operational
Payments
Operational
Products
Operational
Retail POS
?
Operational
Retail POS for iPadOS
Operational
Reporting
Operational
Sales History
Operational
Stock Control
Operational
Workflows
Operational
Product pricing
Operational
Service Orders
Operational
Setup
Operational
API
Operational
Help Centre
Operational
www.vendhq.com
?
Operational
Lightspeed Retail (R-Series)
Operational
Retail POS
Operational
Retail API
Operational
Analytics
Operational
Integrated Payments
Operational
Lightspeed eCom (C-Series)
Operational
Lightspeed eCom (Europe)
Operational
Lightspeed eCom (North America & Australia)
Operational
Lightspeed Restaurant (G-Series)
Operational
90 days ago
100.0
% uptime
Today
POS
Operational
Lightspeed Payments
Operational
90 days ago
100.0
% uptime
Today
Backoffice
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Lightspeed Restaurant (K-Series)
Operational
POS
Operational
Back Office
Operational
Back Office - Reporting
Operational
API (incl. Online Orders)
Operational
Order Anywhere
Operational
Payments
Operational
Lightspeed Payments
Operational
Lightspeed Restaurant (L-Series)
Operational
90 days ago
100.0
% uptime
Today
Manager
Operational
POS
Operational
API (incl. Online Orders)
Operational
Lightspeed Payments
Operational
90 days ago
100.0
% uptime
Today
Lightspeed Golf
Operational
Tee Sheets
Operational
Marketplace
Operational
House Accounts
Operational
Business Intelligence
Operational
Mobile Apps
Operational
Partner API
Operational
Lightspeed Loyalty
Operational
Dashboard
Operational
Hospitality Integration
Operational
Retail Integration
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Mar 26, 13:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 07:00 EDT
Scheduled -
We will be conducting scheduled database maintenance on Thursday Mar 26th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems. We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.
Mar 25, 08:51 EDT
Resolved -
This incident has been resolved.
Mar 22, 15:51 EDT
Monitoring -
We identified the issue and a change has been shipped
Mar 21, 19:35 EDT
Investigating -
We’re currently investigating an issue causing some of the Lightspeed (X-Series) retailers to experience delays for a couple of hours when pushing product updates into Shopify. Thanks for your patience, we’ll keep you informed with updates as they arise.
Mar 21, 15:07 EDT
Completed -
The scheduled maintenance has been completed.
Mar 21, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 04:00 EDT
Scheduled -
We will be conducting scheduled database maintenance on Thursday Mar 21th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems. We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.
Mar 15, 15:40 EDT
Completed -
The scheduled maintenance has been completed.
Mar 20, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 04:00 EDT
Scheduled -
We will be conducting scheduled database maintenance on Wednesday Mar 20th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems. We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.
Mar 15, 15:39 EDT
Completed -
The scheduled maintenance has been completed.
Mar 19, 15:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 04:00 EDT
Scheduled -
We will be conducting scheduled database maintenance on Tuesday Mar 19th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems. We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.
Mar 15, 15:38 EDT
Completed -
The scheduled maintenance has been completed.
Mar 15, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 13:00 EDT
Scheduled -
We will be conducting scheduled database maintenance on Thursday Mar 14th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems. We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.
Mar 8, 15:59 EST
Completed -
The scheduled maintenance has been completed.
Mar 14, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 13:00 EDT
Scheduled -
We will be conducting scheduled database maintenance on Wednesday Mar 13th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems. We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.
Mar 8, 15:57 EST