Investigating - We are currently investigating this issue. There are reports of merchants receiving failed errors when trying to process transactions on Capital One Cards.
Mar 19, 2024 - 11:57 EDT
Lightspeed Retail (X-Series) Operational
Authentication ? Operational
Customer Management Operational
Gift Cards & Store Credits Operational
Inventory Operational
Quotes Operational
Payments Operational
Products Operational
Retail POS ? Operational
Retail POS for iPadOS Operational
Reporting Operational
Sales History Operational
Stock Control Operational
Workflows Operational
Product pricing Operational
Service Orders Operational
Setup Operational
API Operational
Help Centre Operational
www.vendhq.com ? Operational
Lightspeed Retail (R-Series) Operational
Retail POS Operational
Retail API Operational
Analytics Operational
Integrated Payments Operational
Lightspeed eCom (C-Series) Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed Restaurant (G-Series) Operational
90 days ago
100.0 % uptime
Today
POS Operational
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Backoffice Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Lightspeed Restaurant (K-Series) Operational
POS Operational
Back Office Operational
Back Office - Reporting Operational
API (incl. Online Orders) Operational
Order Anywhere Operational
Payments Operational
Lightspeed Payments Operational
Lightspeed Restaurant (L-Series) Operational
90 days ago
100.0 % uptime
Today
Manager Operational
POS Operational
API (incl. Online Orders) Operational
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024
Completed - The scheduled maintenance has been completed.
Mar 26, 13:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 07:00 EDT
Scheduled - We will be conducting scheduled database maintenance on Thursday Mar 26th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Mar 25, 08:51 EDT
Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024
Resolved - This incident has been resolved.
Mar 22, 15:51 EDT
Monitoring - We identified the issue and a change has been shipped
Mar 21, 19:35 EDT
Investigating - We’re currently investigating an issue causing some of the Lightspeed (X-Series) retailers to experience delays for a couple of hours when pushing product updates into Shopify. Thanks for your patience, we’ll keep you informed with updates as they arise.
Mar 21, 15:07 EDT
Mar 21, 2024
Completed - The scheduled maintenance has been completed.
Mar 21, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 04:00 EDT
Scheduled - We will be conducting scheduled database maintenance on Thursday Mar 21th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Mar 15, 15:40 EDT
Mar 20, 2024
Completed - The scheduled maintenance has been completed.
Mar 20, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 04:00 EDT
Scheduled - We will be conducting scheduled database maintenance on Wednesday Mar 20th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Mar 15, 15:39 EDT
Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 04:00 EDT
Scheduled - We will be conducting scheduled database maintenance on Tuesday Mar 19th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Mar 15, 15:38 EDT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 13:00 EDT
Scheduled - We will be conducting scheduled database maintenance on Thursday Mar 14th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Mar 8, 15:59 EST
Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 13:00 EDT
Scheduled - We will be conducting scheduled database maintenance on Wednesday Mar 13th. During this time, some accounts will be temporarily unavailable for up to 15 minutes, beginning no earlier than 10pm in your local timezone. This maintenance is essential to ensure the continued performance, reliability and security of our systems.
We understand the importance of our services to your operations and apologize for any inconvenience this maintenance may cause. Your patience and understanding are greatly appreciated as we work to enhance our systems.

Mar 8, 15:57 EST