Cayan and Lightspeed Payment module not loading on eCom checkouts

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.

Posted Jan 24, 2022 - 11:14 EST

Monitoring

We have implemented a fix and will continue to monitor the situation.

Posted Jan 24, 2022 - 11:13 EST

Identified

We have identified the cause of the Lightspeed eCom issue and a dedicated team of engineers is working on a solution.

Posted Jan 24, 2022 - 11:09 EST

Investigating

We are currently investigating an issue affecting merchants using Cayan or Lightspeed Payments on Lightspeed eCom. A dedicated team is investigating the issue.

Posted Jan 24, 2022 - 11:01 EST

This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia)).