All Systems Operational

Uptime over the past 90 days. View historical uptime.
Lightspeed Retail (X-Series) Operational
90 days ago
99.99 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Customer Management Operational
90 days ago
100.0 % uptime
Today
Gift Cards & Store Credits Operational
90 days ago
99.94 % uptime
Today
Help Centre Operational
90 days ago
100.0 % uptime
Today
Inventory Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
100.0 % uptime
Today
Product pricing Operational
90 days ago
100.0 % uptime
Today
Quotes Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Retail POS Operational
90 days ago
100.0 % uptime
Today
Retail POS for iPadOS Operational
90 days ago
100.0 % uptime
Today
Sales History Operational
90 days ago
100.0 % uptime
Today
Service Orders Operational
90 days ago
100.0 % uptime
Today
Setup Operational
90 days ago
100.0 % uptime
Today
Stock Control Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Lightspeed Retail (R-Series) Operational
Retail POS Operational
Retail API Operational
Analytics Operational
Integrated Payments Operational
Lightspeed Retail (S-Series) Operational
BackOffice Operational
Lightspeed eCom (C-Series) Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed Restaurant (K-Series) Operational
90 days ago
99.96 % uptime
Today
POS Operational
Back Office Operational
90 days ago
99.96 % uptime
Today
Back Office - Reporting Operational
API (incl. Online Orders) Operational
Order Anywhere Operational
Payments Operational
Lightspeed Payments Operational
Lightspeed Restaurant (G-Series) Operational
90 days ago
100.0 % uptime
Today
POS Operational
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Backoffice Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Lightspeed Restaurant (L-Series) Operational
90 days ago
100.0 % uptime
Today
Manager Operational
POS Operational
API (incl. Online Orders) Operational
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Lightspeed Restaurant (O-Series) Operational
90 days ago
100.0 % uptime
Today
POS Operational
90 days ago
100.0 % uptime
Today
Standard Reporting Operational
90 days ago
100.0 % uptime
Today
Back Office Operational
90 days ago
100.0 % uptime
Today
Purchase Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Produce Operational
90 days ago
100.0 % uptime
Today
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Lightspeed Bump Screen by Bump It Operational
90 days ago
100.0 % uptime
Today
Online Ordering Operational
90 days ago
100.0 % uptime
Today
Ordering Integrations Operational
90 days ago
100.0 % uptime
Today
Payment Integrations Operational
90 days ago
100.0 % uptime
Today
Accounting Integrations Operational
90 days ago
100.0 % uptime
Today
Support (Phone/Email/Live Chat) Operational
Lightspeedhq.com.au (Website) Operational
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Lightspeed Support Operational
Phone Support Operational
Chat Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Lightspeed Restaurant (O-Series) - Updates & New Improvements 11.25.0 Dec 14, 2025 23:00 - Dec 15, 2025 00:00 EST

We're excited to announce another update to your POS that will bring improved efficiency and stability.

Update Time: Monday, December 15 at 15:00 AEDT
Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEDT.

NEW
- Introduced a redesigned Subscription Management experience, offering a clearer and more streamlined way to update POS plans, manage add-ons, and review billing details.

IMPROVED
- Updated the Back Office subscription management layout to display more clearly on tablet and mobile devices.
- Enhanced printing reliability so temporary “printer busy” issues retry smoothly without unnecessary "reprint" labels on production dockets.

IN CASE YOU MISSED IT
Love Lightspeed? It's now even easier to share with your friends, and you get $1,000 for each referral!
See the 'Refer us' tile on your Back Office dashboard for more details.
Posted on Dec 09, 2025 - 01:47 EST
Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Golf reservation payment is degraded.
Resolved - This incident has been resolved.
Dec 10, 17:56 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 17:11 EST
Identified - The issue has been identified and a fix is being implemented.
Dec 10, 16:59 EST
Investigating - We are currently investigating this issue.
Dec 10, 16:36 EST
Dec 9, 2025
Lightspeed Retail (X-Series) - Error processing refunds from the register
Resolved - This incident has been resolved
Dec 9, 17:48 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 10:41 EST
Identified - We have identified an issue where Lightspeed (X-Series) retailers are reporting errors when attempting to process refunds from the registers.

We have found a work around for the error; refunds are still able to process from the Financial Services section in the back office.
Dec 8, 16:05 EST
Dec 8, 2025
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
C-series webshops are offline due to Internal Server Errors
Resolved - The incident was due to an external service which has now been resolved
Dec 5, 04:27 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 04:15 EST
Investigating - We are currently investigating this issue.
Dec 5, 04:05 EST
Dec 4, 2025
Investigating Payout Delays for Australia
Resolved - Our team has received confirmation that the payouts have been successfully processed and are showing a status of Completed without any issues. Based on these confirmations, we are closing this incident as resolved.
Dec 4, 20:20 EST
Investigating - The Lightspeed Payments team is currently investigating an active issue regarding a possible payout delay starting on the 3rd of December.
Dec 4, 07:37 EST
We're investigating an issue associated with the payment request feature in Invoicing
Resolved - This incident has been resolved.
Dec 4, 12:40 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 12:13 EST
Identified - The issue has been identified and a fix is being implemented.
Dec 4, 12:02 EST
Investigating - We are currently investigating this issue.
Dec 4, 11:49 EST
Dec 3, 2025

No incidents reported.

Dec 2, 2025
Lightspeed Restaurant (O-Series) - Updates & New Improvements 11.24.0
Completed - The scheduled maintenance has been completed.
Dec 2, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:00 EST
Scheduled - We're excited to announce another update to your POS that will bring improved efficiency and stability.

Update Time: Tuesday, December 2 at 15:00 AEDT
Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEDT.

IMPROVED
- Course reordering in Back Office is now more intuitive, placing each course exactly where you move it within the Courses setup.
- Gift Card search in Back Office now supports partial matches for faster, more accurate results.
- You can now reprint the latest Gift Card top-up or transfer receipt directly from the POS Gift Card modal.
- Online ordering enable/disable actions in POS now sync correctly to Doshii, ensuring connected online stores stop or resume sending orders as expected.

RESOLVED
- Pay at Table payments now complete orders more reliably, preventing duplicate payment attempts.

IN CASE YOU MISSED IT
Love Lightspeed? It's now even easier to share with your friends, and you get $1,000 for each referral!
See the 'Refer us' tile on your Back Office dashboard for more details.
Nov 30, 20:30 EST
Dec 1, 2025
Nov 30, 2025

No incidents reported.

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