All Systems Operational

Uptime over the past 90 days. View historical uptime.
Lightspeed Retail (X-Series) Operational
90 days ago
100.0 % uptime
Today
Authentication ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Customer Management Operational
90 days ago
100.0 % uptime
Today
Gift Cards & Store Credits Operational
90 days ago
100.0 % uptime
Today
Help Centre Operational
90 days ago
100.0 % uptime
Today
Inventory Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
100.0 % uptime
Today
Product pricing Operational
90 days ago
100.0 % uptime
Today
Quotes Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Retail POS ? Operational
90 days ago
100.0 % uptime
Today
Retail POS for iPadOS Operational
90 days ago
100.0 % uptime
Today
Sales History Operational
90 days ago
100.0 % uptime
Today
Service Orders Operational
90 days ago
100.0 % uptime
Today
Setup Operational
90 days ago
100.0 % uptime
Today
Stock Control Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Lightspeed Retail (R-Series) Operational
Retail POS Operational
Retail API Operational
Analytics Operational
Integrated Payments ? Operational
Lightspeed Retail (S-Series) Operational
BackOffice Operational
Lightspeed eCom (C-Series) Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed Restaurant (K-Series) Operational
90 days ago
100.0 % uptime
Today
POS Operational
Back Office Operational
90 days ago
100.0 % uptime
Today
Back Office - Reporting Operational
API (incl. Online Orders) Operational
Order Anywhere Operational
Payments Operational
Lightspeed Payments Operational
Lightspeed Restaurant (G-Series) Operational
90 days ago
99.99 % uptime
Today
POS Operational
Lightspeed Payments Operational
90 days ago
99.98 % uptime
Today
Backoffice Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Lightspeed Restaurant (L-Series) Operational
90 days ago
99.98 % uptime
Today
Manager Operational
POS Operational
API (incl. Online Orders) Operational
Lightspeed Payments Operational
90 days ago
99.98 % uptime
Today
Lightspeed Restaurant (O-Series) Operational
90 days ago
99.95 % uptime
Today
POS ? Operational
90 days ago
99.94 % uptime
Today
Standard Reporting Operational
90 days ago
100.0 % uptime
Today
Back Office ? Operational
90 days ago
99.94 % uptime
Today
Purchase ? Operational
90 days ago
100.0 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
Produce ? Operational
90 days ago
100.0 % uptime
Today
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Lightspeed Bump Screen by Bump It Operational
90 days ago
99.97 % uptime
Today
Online Ordering Operational
90 days ago
99.97 % uptime
Today
Ordering Integrations ? Operational
90 days ago
99.97 % uptime
Today
Payment Integrations ? Operational
90 days ago
100.0 % uptime
Today
Accounting Integrations ? Operational
90 days ago
99.63 % uptime
Today
Support (Phone/Email/Live Chat) ? Operational
Lightspeedhq.com.au (Website) Operational
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Lightspeed Support Operational
Phone Support Operational
Chat Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 24, 2025

No incidents reported today.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025
Lightspeed Restaurant (O-Series) - Updates & New Improvements 11.10.0
Completed - The scheduled maintenance has been completed.
May 20, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 01:00 EDT
Scheduled - We're excited to announce another update to your POS that will bring improved efficiency and stability.

Update Time: Tuesday, May 20 at 15:00 AEST
Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEST.

IMPROVED
- Product and customer CSV imports are now more reliable, with better handling of large files to prevent failures or incomplete uploads.
- Companies with no accessible sites are now hidden from the company/site switcher, so you’ll only see businesses you can access.

RESOLVED
- The show_online field in product CSV imports now correctly accepts 0 (hidden) and 1 (visible).
- Reporting group names now keep their original capitalisation when imported via CSV.
- Text boxes in Dark Mode are now visible across key POS screens, including Money In/Out, Edit Product, and History search.

IN CASE YOU MISSED IT
Love Lightspeed? It's now even easier to share with your friends, and you get $1,000 for each referral!
See the 'Refer us' tile on your Back Office dashboard for more details.
May 14, 02:56 EDT
May 19, 2025
Restaurant O-Series Bump Screen
Completed - The scheduled maintenance has been completed.
May 19, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 09:00 EDT
Scheduled - Our team need to upgrade the Infrastructure for the Bump Screen system for Lightspeed O-Series.

Push notifications will have been sent to your screens.

This will be starting at 11PM AEST.
Systems are expected to fully resume by 2AM AEST.
May 19, 03:09 EDT
May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
Delays - Sales Sync from E-Series Delayed
Resolved - Issue has been resolved, orders should sync without issues
May 15, 12:21 EDT
Investigating - We’re investigating an issue where sales sync from E-Com (E-Series) to Lightspeed Retail (X-Series) is delaying, and we will keep you posted as they come. Thanks for your patience.
May 15, 09:21 EDT
May 14, 2025

No incidents reported.

May 13, 2025
Restaurant O-Series: Unable to access Accounting integration pages
Resolved - This incident has been resolved.
May 13, 18:03 EDT
Investigating - We have received multiple reports that customers are unable to access the integration settings pages for our Accounting integrations (MYOB, Xero, Quickbooks).

Our developer is investigating this issue.
May 13, 03:05 EDT
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage