Lightspeed - Status Page Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Lightspeed Retail (X-Series) Operational

90 days ago

100.0 % uptime

Today

Authentication Operational

90 days ago

100.0 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

Customer Management Operational

90 days ago

100.0 % uptime

Today

Gift Cards & Store Credits Operational

90 days ago

100.0 % uptime

Today

Help Centre Operational

90 days ago

100.0 % uptime

Today

Inventory Operational

90 days ago

100.0 % uptime

Today

Payments Operational

90 days ago

100.0 % uptime

Today

Products Operational

90 days ago

100.0 % uptime

Today

Product pricing Operational

90 days ago

100.0 % uptime

Today

Quotes Operational

90 days ago

100.0 % uptime

Today

Reporting Operational

90 days ago

100.0 % uptime

Today

Retail POS Operational

90 days ago

100.0 % uptime

Today

Retail POS for iPadOS Operational

90 days ago

100.0 % uptime

Today

Sales History Operational

90 days ago

100.0 % uptime

Today

Service Orders Operational

90 days ago

100.0 % uptime

Today

Setup Operational

90 days ago

100.0 % uptime

Today

Stock Control Operational

90 days ago

100.0 % uptime

Today

Workflows Operational

90 days ago

100.0 % uptime

Today

Lightspeed Retail (R-Series) Operational

Retail POS Operational

Retail API Operational

Analytics Operational

Integrated Payments Operational

Lightspeed eCom (C-Series) Operational

Lightspeed eCom (Europe) Operational

Lightspeed eCom (North America & Australia) Operational

Lightspeed Restaurant (K-Series) Operational

POS Operational

Back Office Operational

Back Office - Reporting Operational

API (incl. Online Orders) Operational

Order Anywhere Operational

Payments Operational

Lightspeed Payments Operational

Lightspeed Restaurant (G-Series) Operational

90 days ago

100.0 % uptime

Today

POS Operational

Lightspeed Payments Operational

90 days ago

100.0 % uptime

Today

Backoffice Operational

90 days ago

100.0 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

Lightspeed Restaurant (L-Series) Operational

90 days ago

100.0 % uptime

Today

Manager Operational

POS Operational

API (incl. Online Orders) Operational

Lightspeed Payments Operational

90 days ago

100.0 % uptime

Today

Lightspeed Restaurant (O-Series) Operational

90 days ago

99.99 % uptime

Today

POS Operational

90 days ago

99.99 % uptime

Today

Standard Reporting Operational

90 days ago

100.0 % uptime

Today

Back Office Operational

90 days ago

100.0 % uptime

Today

Purchase Operational

90 days ago

100.0 % uptime

Today

Insights Operational

90 days ago

99.93 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

Produce Operational

90 days ago

100.0 % uptime

Today

Lightspeed Payments Operational

90 days ago

100.0 % uptime

Today

Lightspeed Bump Screen by Bump It Operational

90 days ago

100.0 % uptime

Today

Online Ordering Operational

90 days ago

100.0 % uptime

Today

Ordering Integrations Operational

90 days ago

100.0 % uptime

Today

Payment Integrations Operational

90 days ago

100.0 % uptime

Today

Accounting Integrations Operational

90 days ago

100.0 % uptime

Today

Support (Phone/Email/Live Chat) Operational

Lightspeedhq.com.au (Website) Operational

Lightspeed Golf Operational

Tee Sheets Operational

Marketplace Operational

House Accounts Operational

Business Intelligence Operational

Mobile Apps Operational

Partner API Operational

Lightspeed Loyalty Operational

Dashboard Operational

Hospitality Integration Operational

Retail Integration Operational

Lightspeed Support Operational

Phone Support Operational

Chat Support Operational

Email Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 15, 2025

No incidents reported today.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

Lightspeed Restaurant (O-Series) - Updates & New Improvements 11.0.0

Completed - The scheduled maintenance has been completed.
Jan 13, 00:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 23:00 EST

Scheduled - We're excited to announce another update to your POS that will bring improved efficiency and stability.

Update Time: Monday, January 13 at 15:00 AEDT
Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEDT.

IMPROVED
- General improvements to usability on some back-office pages

IN CASE YOU MISSED IT
Love Lightspeed? It's now even easier to share with your friends, and you get $1,000 for each referral!
See the 'Refer us' tile on your Back Office dashboard for more details.
Jan 8, 00:22 EST

Jan 12, 2025

Jan 11, 2025

No incidents reported.

Jan 10, 2025

O-Series | Error 500 on multiple areas POS, Back Office, Online Orders, Bump-It

Resolved - This incident has been resolved.
Jan 10, 07:20 EST

Monitoring - More services have returned to normal, and our engineers are continuing to work diligently on resolving the remaining issues. Thank you for your patience and understanding as we address this incident.
Jan 10, 05:49 EST

Update - We are starting to see improvements in the affected areas, but our team continues to work diligently towards a full resolution. We will provide further updates as progress continues. Thank you for your patience and understanding.
Jan 10, 03:45 EST

Update - The investigation is ongoing, and we are working towards a swift resolution. We will share updates as soon as they are available. Thank you for your patience.
Jan 10, 03:10 EST

Update - We are continuing to investigate this issue.
Jan 10, 02:31 EST

Investigating - Our engineers are aware of an issue impacting a number of functions that leverage our API (POS, Back Office, Online Orders, KDS/Bump-It) for Lightspeed Restaurant O-Series. Our team is actively investigating for a swift resolution and will provide further updates shortly. Thank you for your patience and understanding.
Jan 10, 02:30 EST

Jan 9, 2025

No incidents reported.

Jan 8, 2025

Retail: Payouts generated on January 6th are missing for some Canadian retail merchants

Resolved - We have worked with our processing partner, and all the delayed transactions are now settled.
Jan 8, 04:22 EST

Investigating - We are currently investigating this issue with our processing partner.
Jan 7, 09:07 EST

Jan 7, 2025

Jan 6, 2025

Delays - Shopify and Xero Integrations

Resolved - This incident has been resolved.
Jan 6, 10:19 EST

Monitoring - We’re looking into an issue where our integrations with Xero and Shopify. A small number of retailers will see out-of-date results relative to their Lightspeed (X-Series) account. We will keep you posted with updates as they come. Thanks for your patience.
Nov 17, 01:24 EST

Jan 5, 2025

Unable to edit some products

Resolved - This incident has been resolved.
Jan 5, 15:06 EST

Investigating - Some merchants are reporting an inability to edit certain products. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
Dec 29, 16:01 EST

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.

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