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Update - A fix has been implemented and we are monitoring the results. If you encounter a POS crashing issue, please reload the device configuration via your Backoffice
Nov 13, 2024 - 03:46 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 2024 - 03:44 EST
Investigating - We are currently investigating an issue where POS devices will not be able to start
Nov 13, 2024 - 03:21 EST
Update - Our systems are taking longer than anticipated to catch up, and some customers in the affected cluster are still seeing delays.
We're working on getting this caught up as soon as possible.
Nov 11, 2024 - 22:14 EST
Monitoring - A small collection of customers have been reporting delayed data synchronisation between Lightspeed O-Series and their accounting packages.
One of the processing groups was overloaded with a larger than usual payload that was holding up data transfers instead of being distributed across other processors.
This has been cleared off, impacted customers should expect their data to catch up by end of business Friday (AEDT).
Nov 07, 2024 - 00:15 EST
Lightspeed Retail (X-Series)
Operational
90 days ago
100.0
% uptime
Today
Authentication
?
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Customer Management
Operational
90 days ago
100.0
% uptime
Today
Gift Cards & Store Credits
Operational
90 days ago
100.0
% uptime
Today
Help Centre
Operational
90 days ago
100.0
% uptime
Today
Inventory
Operational
90 days ago
100.0
% uptime
Today
Payments
Operational
90 days ago
100.0
% uptime
Today
Products
Operational
90 days ago
100.0
% uptime
Today
Product pricing
Operational
90 days ago
100.0
% uptime
Today
Quotes
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Retail POS
?
Operational
90 days ago
100.0
% uptime
Today
Retail POS for iPadOS
Operational
90 days ago
100.0
% uptime
Today
Sales History
Operational
90 days ago
100.0
% uptime
Today
Service Orders
Operational
90 days ago
100.0
% uptime
Today
Setup
Operational
90 days ago
100.0
% uptime
Today
Stock Control
Operational
90 days ago
100.0
% uptime
Today
Workflows
Operational
90 days ago
100.0
% uptime
Today
Lightspeed Retail (R-Series)
Operational
Retail POS
Operational
Retail API
Operational
Analytics
Operational
Integrated Payments
Operational
Lightspeed eCom (C-Series)
Operational
Lightspeed eCom (Europe)
Operational
Lightspeed eCom (North America & Australia)
Operational