All Systems Operational
Lightspeed Retail Operational
Retail POS Operational
Retail API Operational
Lightspeed eCom Operational
Lightspeed OnSite Operational
Omnichannel Integration Operational
Advanced Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Lightspeed Retail East Data Center Response Time
Fetching
LightSpeed Retail API East Data Center Response Time
Fetching
Past Incidents
Aug 17, 2017

No incidents reported today.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017
Completed - The scheduled maintenance has been completed.
Aug 9, 14:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 17:00 EDT
Scheduled - A release of Lightspeed Retail 2017.16 is scheduled to take place on Tuesday, August 8th/Wednesday August 9th. Release schedule is as follows (note all times are in GMT):

- Europe: Tuesday, August 8th at 22:00 GMT
- Americas: Wednesday, August 9th at 13:00 GMT
- Asia and Australia: Wednesday, August 9th at 19:00 GMT
Aug 8, 16:15 EDT
Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017
Completed - The scheduled maintenance has been completed.
Aug 4, 08:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 17:01 EDT
Scheduled - A release of Lightspeed Retail 2017.15 is scheduled to take place on Tuesday, August 1st/Wednesday, August 2nd. Release schedule is as follows (note all times are in GMT):

- Europe: Tuesday, August 1st at 22:00 GMT
- Americas: Wednesday, August 2nd at 13:00 GMT
- Asia and Australia: Wednesday, August 2nd at 19:00 GMT
Jul 31, 16:29 EDT
Aug 3, 2017
Resolved - The issue has been resolved. No further issues have been identified.
Aug 3, 07:30 EDT
Identified - Our engineers have identified the issue and are working on a fix. At the moment our users are experiencing issues with creating a sale resulting in an error. Please follow this status page to stay up to date.
Aug 3, 06:09 EDT
Investigating - Our automated systems have identified a potential issue. We're currently investigating and will update as we learn more.
Aug 3, 03:53 EDT