All Systems Operational
Lightspeed Retail Operational
Retail POS   Operational
Retail API   Operational
Lightspeed Analytics   Operational
Lightspeed eCom Operational
Lightspeed eCom (Europe)   Operational
Lightspeed eCom (North America & Australia)   Operational
Lightspeed OnSite Operational
Omnichannel Integration   Operational
Advanced Reporting   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Lightspeed Retail East Data Center Response Time
Fetching
LightSpeed Retail API East Data Center Response Time
Fetching
Past Incidents
Apr 26, 2018

No incidents reported today.

Apr 25, 2018

No incidents reported.

Apr 24, 2018

No incidents reported.

Apr 23, 2018

No incidents reported.

Apr 22, 2018
Completed - The maintenance has been successfully completed.
Apr 22, 03:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 03:00 EDT
Scheduled - Please note that due to scheduled maintenance of our servers, two short interruptions of service lasting 1-2 minutes each are expected between 3:00 AM and 4:00 AM EST (North America) on Sunday, April 22nd. This means 8:00 AM to 9:00 AM in London, and 5:00 PM to 6:00 PM in Sydney. Again, there will only be 2 short interruptions in this time period. We apologize for any inconvenience.
Apr 19, 12:39 EDT
Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018
Resolved - Thank you for your patience. The issues have been resolved.
Apr 13, 16:37 EDT
Monitoring - Performance is back to normal and we will continue to monitor for any further issues.
Apr 13, 15:13 EDT
Identified - Our engineers have implemented a fix and performance is improving.
Apr 13, 15:02 EDT
Update - Our automated systems have identified a performance issue with Lightspeed Retail. We're currently investigating and will update as we learn more.
Apr 13, 14:42 EDT
Investigating - Our automated systems have identified a performance issue with Lightspeed Retail. We're currently investigating and will update as we learn more.
Apr 13, 14:40 EDT
Update - Performance is now back to normal levels.
Apr 13, 13:44 EDT
Monitoring - Performance is now back to normal levels.
Apr 13, 13:31 EDT
Identified - Our engineers have implemented a fix and performance is improving.
Apr 13, 13:27 EDT
Investigating - Our automated systems have identified a performance issue with Lightspeed Retail. We're currently investigating and will update as we learn more.
Apr 13, 13:19 EDT
Apr 12, 2018
Resolved - OnSite Advanced Reporting portal is now available for all OnSite Advanced Reporting users.
Apr 12, 11:38 EDT
Investigating - Customers will not be able to access the Advanced Reporting portal for OnSite. We are currently investigating and will update as we learn more.
Apr 11, 15:58 EDT