All Systems Operational
Lightspeed Retail Operational
Retail POS   Operational
Retail API   Operational
Lightspeed eCom   Operational
Lightspeed OnSite Operational
Omnichannel Integration   Operational
Advanced Reporting   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Lightspeed Retail East Data Center Response Time
Fetching
LightSpeed Retail API East Data Center Response Time
Fetching
Past Incidents
Oct 22, 2017

No incidents reported today.

Oct 21, 2017

No incidents reported.

Oct 20, 2017

No incidents reported.

Oct 19, 2017

No incidents reported.

Oct 18, 2017
Completed - The scheduled maintenance has been completed.
Oct 18, 15:40 EDT
Verifying - Verification is currently underway for the maintenance items.
Oct 18, 15:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 17:10 EDT
Scheduled - A release of Lightspeed Retail 2017.21 is scheduled to take place on Tuesday, October 17 /Wednesday October 18. Release schedule is as follows (note all times are in GMT):

- Europe: Tuesday, October 17 at 22:00 GMT
- Americas: Wednesday, October 18 at 13:00 GMT
- Asia and Australia: Wednesday, October 18 at 19:00 GMT
Oct 17, 11:52 EDT
Oct 17, 2017
Resolved - This issue has been resolved. If you are still experiencing any issues please contact Support.
Oct 17, 16:24 EDT
Identified - Our engineers have identified the issue and are working on a fix. Until the issue is resolved customers may experience a delay with changes being synchronized between Lightspeed Retail and eCom. Thank you for your patience.
Oct 17, 13:12 EDT
Investigating - Our automated systems have identified a performance issue with Lightspeed Retail API. We're currently investigating and will update as we learn more.
Oct 17, 12:13 EDT
Oct 16, 2017

No incidents reported.

Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017
Resolved - The Customer Display is now working as expected. If you are still experiencing issues please contact Support.
Oct 11, 10:35 EDT
Update - The team is continuing to work on the Customer Display issues. Please check back here regularly for updates. Thank you for your patience.
Oct 10, 11:07 EDT
Identified - Our engineers have identified the cause of the issue and are working on implementing a solution.
Oct 9, 14:39 EDT
Investigating - We are investigating reports that the Customer Facing Display is not functioning for some accounts.
Oct 9, 12:41 EDT
Oct 8, 2017

No incidents reported.