All Systems Operational
Lightspeed Retail (X-Series) Operational
Authentication ? Operational
Customer Management Operational
Gift Cards & Store Credits Operational
Inventory Operational
Quotes Operational
Payments Operational
Products Operational
Retail POS ? Operational
Retail POS for iPadOS Operational
Reporting Operational
Sales History Operational
Stock Control Operational
Workflows Operational
Product pricing Operational
Service Orders Operational
Setup Operational
API Operational
Help Centre Operational
www.vendhq.com ? Operational
Lightspeed Retail (R-Series) Operational
Retail POS Operational
Retail API Operational
Analytics Operational
Integrated Payments Operational
Lightspeed eCom (C-Series) Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed Restaurant (K-Series) Operational
POS Operational
Back Office Operational
Back Office - Reporting Operational
API (incl. Online Orders) Operational
Order Anywhere Operational
Payments Operational
Lightspeed Payments Operational
Lightspeed Restaurant (L-Series) Operational
90 days ago
100.0 % uptime
Today
Manager Operational
POS Operational
API (incl. Online Orders) Operational
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Lightspeed Restaurant (G-Series) Operational
90 days ago
100.0 % uptime
Today
POS Operational
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Backoffice Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 22, 2024

No incidents reported today.

Feb 21, 2024
Resolved - This incident has been resolved.
Feb 21, 15:34 EST
Update - We are continuing to monitor for any further issues.
Feb 21, 11:04 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 11:04 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 21, 08:54 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 08:17 EST
Investigating - We are currently investigating an issue affecting merchants using Lightspeed C-Series. A dedicated team is investigating the issue.
Feb 21, 08:17 EST
Resolved - This incident has been resolved.
Feb 21, 07:50 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 05:05 EST
Update - We are continuing to investigate this issue.
Feb 21, 04:30 EST
Update - We are continuing to investigate this issue.
Feb 21, 04:25 EST
Update - We are continuing to investigate this issue.
Feb 21, 04:25 EST
Investigating - We are currently investigating an issue affecting merchants using Lightspeed C-Series. A dedicated team is investigating the issue.
Feb 21, 04:23 EST
Feb 20, 2024
Resolved - This incident has been resolved. The reporting for affected merchants will be whole starting the 21st and onwards
Feb 20, 14:23 EST
Identified - We have identified an issue regarding fees for some Lightspeed Payments Australia Merchants. Some merchants may experience reporting discrepancies, a fix is being deployed.
Feb 19, 12:00 EST
Feb 19, 2024
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024
Resolved - This incident has been resolved.
Feb 14, 15:52 EST
Update - The error appears to be resolved and is being monitored. Merchants please review your sales and refund any duplicate sales. There may also be sales that need to be re-entered to confirm the transaction by pressing on the "pending payment resolve" button.
Feb 14, 15:05 EST
Monitoring - The error appears to be resolved and is being monitored. Merchants please review your sales and refund any duplicate sales. There may also be sales that need to be re-entered to confirm the transaction by pressing on the "pending payment resolve" button.
Feb 14, 15:01 EST
Update - We are continuing to investigate this issue.
Feb 14, 14:41 EST
Investigating - We are currently investigating this issue.
Feb 14, 14:36 EST
Feb 13, 2024
Resolved - The issue with Lightspeed Payments has been resolved.
Feb 13, 03:13 EST
Monitoring - We have implemented a fix, the reports are regenerating, this will take a couple of hours before they are visible in the back offices.
Feb 12, 09:04 EST
Identified - We have identified the cause of the Lightspeed Payments issue and a dedicated team of engineers is working on a solution.
Feb 12, 07:58 EST
Update - We have identified the issue affecting Payment reporting. Funding was processed as expected.
Feb 12, 07:37 EST
Investigating - Payment reporting has not been updated for some Hospitality accounts since February 9th. Funding was processed as expected.
Feb 12, 06:00 EST
Feb 12, 2024
Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024
Resolved - This incident has been resolved.
Feb 8, 18:54 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 8, 17:50 EST
Investigating - We are currently investigating this issue.
Feb 8, 17:30 EST
Resolved - This incident has been resolved.
Feb 8, 17:15 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 8, 17:08 EST