Lightspeed Payments K- and O-Series Payout delays in Australia for some Merchants

Incident Report for Lightspeed - Status Page

Resolved

The external issue that caused delays to some Regular (BECS) payouts in Australia has been resolved. All impacted payouts have now been processed and will be credited to the affected accounts.
Posted Jul 06, 2026 - 09:05 EDT

Monitoring

We have identified an external issue causing delays to some Regular (BECS) payouts in Australia. Affected funds are expected to be credited by the end of the day on 6 July 2026 in AU time.
Posted Jul 06, 2026 - 06:04 EDT

Update

We are continuing to investigate this issue.
Posted Jul 06, 2026 - 04:12 EDT

Update

We are continuing to investigate this issue.
Posted Jul 06, 2026 - 04:11 EDT

Investigating

We have identified an external issue resulting in a partial payout delay for a subset of AUD transactions processed through one of our partner banks.
As a result, some customers receiving Regular (BECS) payouts in Australia may experience a delay in receiving their payouts expected this Monday. We are actively monitoring the situation and coordinating with the affected partner to support resolution efforts.
Posted Jul 06, 2026 - 04:09 EDT
This incident affected: Lightspeed Restaurant (K-Series) (Lightspeed Payments) and Lightspeed Restaurant (O-Series) (Lightspeed Payments).