All Systems Operational
Uptime over the past 90 days. View historical uptime.
Lightspeed Retail Operational
90 days ago
99.98 % uptime
Today
Retail POS Operational
Retail API Operational
Lightspeed Analytics Operational
Retail Integrated Payments Operational
90 days ago
99.98 % uptime
Today
Lightspeed eCom Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed OnSite Operational
Omnichannel Integration Operational
Lightspeed Restaurant Operational
Lightspeed Payments Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Lightspeed Gastrofix POS Operational
Lightspeed Supplier Network Operational
Lightspeed Restaurant K-Series Operational
Back Office Operational
POS Operational
Back Office - Reporting Operational
API (incl. Online Orders) Operational
Lightspeed Anywhere Operational
Lightspeed Hospitality L-Series Operational
Manager Operational
POS Operational
API (incl. Online Orders) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Lightspeed Retail Frontend Response Time
Fetching
LightSpeed Retail API Response Time
Fetching
Past Incidents
Aug 2, 2021

No incidents reported today.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021
Degraded performance with Lightspeed Payments
Resolved - After monitoring, we have confirmed performance has returned to normal.
Jul 29, 19:08 EDT
Monitoring - Performance is returning back to normal and we will continue to monitor accordingly.
Jul 29, 18:46 EDT
Investigating - We are investigating an issue with Lightspeed Payments customers using the Verifone P400 terminal. Team is currently investigating with the highest priority.
Jul 29, 18:33 EDT
Jul 28, 2021
Lightspeed Restaurant K Series Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 02:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 02:00 EDT
Scheduled - On Wednesday, July 28th, between 8:00 - 8:30 CEST we are doing a small maintenance in our Back Office. During this time it is possible that the Back Office will not be available or that Online Orders will have a small delay. After maintenance this will be up-to-date again. The POS will just work as expected.

Sorry for this small inconvenience.
Jul 27, 14:45 EDT
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Retail database maintenance (part 9)
Completed - The scheduled maintenance has been completed.
Jul 21, 00:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:59 EDT
Scheduled - We will be undergoing scheduled maintenance on our database during this time, which will affect a small group of customers. A downtime of 5-20 minutes is expected and impacted customers have been notified via a banner notification in their Retail back office.
Jul 15, 05:29 EDT
Jul 20, 2021
Jul 19, 2021
Lightspeed Restaurant - K Series Back Office & Online Orders unavailable
Resolved - This incident has been resolved.
Jul 19, 07:16 EDT
Update - Back Office and Online Orders are working; we are continuing to monitor for any further issues.
We are still seeing some slowness for Lightspeed Anywhere. Further investigating this.
Jul 19, 06:56 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 05:58 EDT
Identified - The issue has been identified and fix is being implemented.
Jul 19, 05:46 EDT
Update - We are continuing to investigate this issue.
Jul 19, 05:31 EDT
Investigating - We are currently investigating the issue.
Jul 19, 04:05 EDT
← Incident History Powered by Statuspage