Lightspeed - Status Page Status

All Systems Operational

Lightspeed Retail Operational

Retail POS Operational

Retail API Operational

Lightspeed Analytics Operational

Lightspeed eCom Operational

Lightspeed eCom (Europe) Operational

Lightspeed eCom (North America & Australia) Operational

Lightspeed OnSite Operational

Omnichannel Integration Operational

Lightspeed Restaurant Operational

Lightspeed Payments Operational

Lightspeed Loyalty Operational

Dashboard Operational

Hospitality Integration Operational

Retail Integration Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Lightspeed Retail Frontend Response Time

Fetching

LightSpeed Retail API Response Time

Fetching

Past Incidents

Sep 19, 2019

No incidents reported today.

Sep 18, 2019

No incidents reported.

Sep 17, 2019

eCom - "503 Service Temporarily Unavailable" errors on the storefront

Postmortem - Read details
Sep 17, 10:57 EDT

Resolved - This incident has been resolved.
Sep 17, 06:45 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 05:30 EDT

Identified - The issue has been identified and a fix is being implemented.
Sep 17, 05:19 EDT

Investigating - We are currently investigating this issue.
Sep 17, 03:38 EDT

Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

Performance Issue - Lightspeed Retail

Resolved - Users are reporting that they are able to log in to Lightspeed Retail and all systems look stable. We are considering this issue as resolved. Our engineers will continue to monitor the situation.
Sep 10, 11:07 EDT

Investigating - We have gotten reports of slowness and some users unable to log in to the Lightspeed Retail product. Our engineers are investigating the issue.
Sep 10, 10:37 EDT

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.