Lightspeed - Status Page Status

All Systems Operational

Lightspeed Retail Operational

Retail POS Operational

Retail API Operational

Lightspeed Analytics Operational

Lightspeed eCom Operational

Lightspeed eCom (Europe) Operational

Lightspeed eCom (North America & Australia) Operational

Lightspeed OnSite Operational

Omnichannel Integration Operational

Advanced Reporting Operational

Lightspeed Restaurant Operational

Lightspeed Payments Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Lightspeed Retail East Data Center Response Time

Fetching

LightSpeed Retail API East Data Center Response Time

Fetching

Past Incidents

Mar 19, 2019

No incidents reported today.

Mar 18, 2019

Performance Degraded - Lightspeed Retail

Resolved - This incident is now resolved. You might still have to restart your terminal before attempting a new sale to ensure you are reconnected to our systems.
Mar 18, 15:46 EDT

Update - Our systems are back to normal. Please restart your terminal before attempting a new sale.
Mar 18, 14:57 EDT

Monitoring - A fix has been implemented and we are monitoring our systems. The error rate is now dropping. Please restart your terminal before attempting a new sale.
Mar 18, 14:26 EDT

Identified - The issue has been identified and our teams are working on a fix.
Mar 18, 13:50 EDT

Investigating - We have identified an issue affecting users of Lightspeed Payments and Vantiv payments with Lightspeed Retail. A dedicated team is researching the issue. We will update you as more information becomes available.
Mar 18, 12:58 EDT

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

Retail 2019.15 Release

Completed - The scheduled maintenance has been completed.
Mar 14, 09:00 EDT

Verifying - Verification is currently underway for the maintenance items.
Mar 14, 08:43 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 08:00 EDT

Scheduled - A release of Lightspeed Retail 2019.14 is scheduled to take place on Thursday, March 7th. Release schedule is as follows (note all times are in GMT):

- Global: Wednesday, March 14th at 12:00 GMT
Mar 13, 11:00 EDT

Mar 13, 2019

Performance Degraded - Lightspeed Retail

Resolved - This incident has been resolved.
Mar 13, 17:01 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 16:30 EDT

Identified - The issue has been identified and a fix is being implemented.
Mar 13, 16:22 EDT

Investigating - We are currently investigating this issue.
Mar 13, 16:12 EDT

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019

Retail 2019.14 Release

Completed - The scheduled maintenance has been completed.
Mar 7, 10:29 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 09:30 EST

Mar 6, 2019

No incidents reported.

Mar 5, 2019

Retail 2019.13 Release

Completed - The scheduled maintenance has been completed.
Mar 5, 09:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:30 EST

Scheduled - A release of Lightspeed Retail 2019.13 is scheduled to take place on Tuesday, March 5th at 13:30 GMT.
Mar 4, 16:33 EST