All Systems Operational
Lightspeed Retail Operational
Retail POS   Operational
Retail API   Operational
Lightspeed Analytics   Operational
Lightspeed eCom Operational
Lightspeed eCom (Europe)   Operational
Lightspeed eCom (North America & Australia)   Operational
Lightspeed OnSite Operational
Omnichannel Integration   Operational
Advanced Reporting   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Lightspeed Retail East Data Center Response Time
Fetching
LightSpeed Retail API East Data Center Response Time
Fetching
Past Incidents
Aug 18, 2018

No incidents reported today.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018
Resolved - The incident has been been resolved
Aug 13, 01:58 EDT
Monitoring - A fix has been implemented and we are monitoring the issue.
Aug 13, 01:46 EDT
Identified - The issue has been identified and we are working on a solution.
Aug 13, 01:35 EDT
Investigating - Our automated systems have identified an issue with Lightspeed Retail eCommerce on our North American and Australian region. We're currently investigating and will update as we learn more.
Aug 13, 01:29 EDT
Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018
Completed - The scheduled maintenance has been completed.
Aug 7, 17:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 16:43 EDT
Scheduled - A release of Lightspeed Retail 2018.16 is scheduled to take place on Tuesday, August 7th/Wednesday August 8th. Release schedule is as follows (note all times are in GMT):

- Europe and Australia: Tuesday, August 7th at 21:00 GMT
- Americas and API: Wednesday, August 8th at 14:00 GMT
Aug 7, 16:41 EDT
Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.