All Systems Operational
Lightspeed Retail Operational
Retail POS Operational
Retail API Operational
Lightspeed Analytics Operational
Lightspeed eCom Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed OnSite Operational
Omnichannel Integration Operational
Lightspeed Restaurant Operational
Lightspeed Payments Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Chronogolf by Lightspeed Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Lightspeed Retail Frontend Response Time
Fetching
LightSpeed Retail API Response Time
Fetching
Past Incidents
Jul 11, 2020

No incidents reported today.

Jul 10, 2020

No incidents reported.

Jul 9, 2020
Resolved - This incident has been resolved.
Jul 9, 22:49 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom in North America. A dedicated team is investigating the issue.
Jul 9, 22:22 EDT
Resolved - This incident has been resolved.
Jul 9, 16:04 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 15:05 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom in North America. A dedicated team is investigating the issue.
Jul 9, 14:56 EDT
Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020
Resolved - This incident has been resolved.
Jul 4, 17:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 4, 16:51 EDT
Update - We are continuing to work on a fix for this issue. eCom stores in North America and Australia are not impacted.
Jul 4, 16:40 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 4, 16:27 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom. A dedicated team is investigating the issue.
Jul 4, 16:09 EDT
Jul 3, 2020
Resolved - This incident has been resolved.
Jul 3, 08:26 EDT
Investigating - We are currently investigating an issue affecting the Lightspeed Retail import tool. A dedicated team is investigating the issue.
Jul 3, 07:59 EDT
Jul 2, 2020
Resolved - This incident has been resolved.
Jul 2, 13:59 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 13:38 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.
Jul 2, 12:58 EDT
Jul 1, 2020
Resolved - This incident has been resolved.
Jul 1, 14:04 EDT
Monitoring - We have implemented a fix and will continue to monitor the situation.
Jul 1, 13:50 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom in North America. A dedicated team is investigating the issue.
Jul 1, 13:46 EDT
Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.