All Systems Operational
Lightspeed Retail Operational
Retail POS Operational
Retail API Operational
Lightspeed Analytics Operational
Lightspeed eCom Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed OnSite Operational
Omnichannel Integration Operational
Lightspeed Restaurant Operational
Lightspeed Payments Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Lightspeed Retail Frontend Response Time
Fetching
LightSpeed Retail API Response Time
Fetching
Past Incidents
Sep 23, 2020

No incidents reported today.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Resolved - The third-party partner has resolved the issue. Transactions are now being processed normally.
Sep 16, 17:04 EDT
Update - We are continuing to work on a fix for this issue.
Sep 16, 17:01 EDT
Identified - An outage of our third-party service provider has resulted in Lightspeed Payments being temporarily degraded. The service provider is investigating the issue.
Sep 16, 16:41 EDT
Sep 15, 2020

No incidents reported.

Sep 14, 2020
Resolved - This incident has been resolved.
Sep 14, 19:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 18:11 EDT
Update - We are continuing to work on a fix for this issue.
Sep 14, 17:52 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 14, 17:51 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed Analytics. A dedicated team is investigating the issue.
Sep 14, 17:37 EDT
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.