All Systems Operational
Uptime over the past 90 days. View historical uptime.
Lightspeed Retail Operational
90 days ago
100.0 % uptime
Today
Retail POS Operational
Retail API Operational
Lightspeed Analytics Operational
Retail Integrated Payments Operational
90 days ago
100.0 % uptime
Today
Lightspeed eCom Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed OnSite Operational
Omnichannel Integration Operational
Lightspeed Restaurant Operational
Lightspeed Payments Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Lightspeed Gastrofix POS Operational
Lightspeed Supplier Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Lightspeed Retail Frontend Response Time
Fetching
LightSpeed Retail API Response Time
Fetching
Past Incidents
Jan 26, 2021

No incidents reported today.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Lightspeed eCom (Europe)
Resolved - This incident has been resolved.
Jan 14, 11:41 EST
Monitoring - A fix for all issues affecting search and filtering on orders and products has been implemented and we are monitoring the results.
Jan 14, 05:22 EST
Update - We are continuously investigating the issues affecting the back office search.

Please be informed that you are still able to use the search functionality for the following pages: Customers, Invoices, Shipments, Returns. You can also still use filters on your orders and products, we hope this helps in filtering on order statuses to continue processing your orders.
Jan 13, 07:24 EST
Investigating - We are currently investigating an issue affecting the orders and products search in the back office for merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.

Please be informed that you are still able to use the search functionality for the following pages: Customers, Invoices, Shipments, Returns. You can also still use filters on your orders and products, we hope this helps in filtering on order statuses to continue processing your orders.
Jan 12, 05:35 EST
Jan 13, 2021
Lightspeed Hospitality - Order Ahead
Resolved - This incident has been resolved.
Jan 13, 11:15 EST
Update - The performance has remained stable
Jan 13, 11:00 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 10:38 EST
Investigating - We are currently investigating an issue affecting merchants using Lightspeed Hospitality - Order Ahead (degraded performance). The POS and Manager are still fully functional. A dedicated team is investigating the issue.
Jan 13, 10:21 EST
Jan 12, 2021
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