All Systems Operational
Lightspeed Retail Operational
Retail POS Operational
Retail API Operational
Lightspeed Analytics Operational
Lightspeed eCom Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed OnSite Operational
Omnichannel Integration Operational
Lightspeed Restaurant Operational
Lightspeed Payments Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
A maintenance update for eCom North America & Australia is scheduled for 0100 EST, 29 October 2019. It will take approximately 30 minutes. Services may be temporarily disrupted during this period.
Posted on Oct 27, 08:48 EDT
Lightspeed Retail Frontend Response Time
Fetching
LightSpeed Retail API Response Time
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Past Incidents
Oct 28, 2020
Completed - The scheduled maintenance has been completed.
Oct 28, 02:39 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 00:01 EDT
Scheduled - An infrastructure optimization of Lightspeed Retail is scheduled for Wednesday, October 28th from 12:00 AM to 3:00 AM EST. Some customers may experience a service interruption at varying points during the maintenance window. This maintenance is part of our periodic performance optimizations of Lightspeed Retail.
Oct 27, 23:18 EDT
Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020
Resolved - Customers should have begun to experience regular service.
We apologize to all who were affected by the disruption.
Oct 24, 14:50 EDT
Monitoring - A degradation of our third-party service provider has resulted in Lightspeed Payments transactions timing out in some cases. The service provider is investigating the issue.
Oct 24, 13:28 EDT
Identified - We have identified an issue with a 3rd party which is impacting the performance of Lightspeed Payments transactions in some cases.
Oct 24, 11:18 EDT
Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020
Resolved - We have implemented a fix and will continue to monitor the situation.
Oct 14, 14:23 EDT
Update - We have implemented a fix and are continuing to monitor the situation.
Oct 14, 14:14 EDT
Monitoring - We are currently investigating an issue affecting some merchants using Lightspeed Hospitality in Europe. A dedicated team is investigating the issue.
Oct 14, 13:43 EDT