All Systems Operational
Lightspeed Retail Operational
Retail POS   Operational
Retail API   Operational
Lightspeed Analytics   Operational
Lightspeed eCom Operational
Lightspeed eCom (Europe)   Operational
Lightspeed eCom (North America & Australia)   Operational
Lightspeed OnSite Operational
Omnichannel Integration   Operational
Advanced Reporting   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Lightspeed Retail East Data Center Response Time
Fetching
LightSpeed Retail API East Data Center Response Time
Fetching
Past Incidents
Nov 19, 2018

No incidents reported today.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018
Lightspeed Retail 2018.21 Release
Completed - The scheduled maintenance has been completed.
Nov 15, 18:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 17:00 EST
Scheduled - A release of Lightspeed Retail 2018.21 is scheduled as follows (note all times are in GMT):

- Europe & Australia: Thursday, November 15th at 21:00 GMT
- Global: Friday, November 16th at 13:00 GMT
Nov 15, 16:43 EST
Nov 14, 2018

No incidents reported.

Nov 13, 2018
Lightspeed Retail 2018.21 Release
Completed - The scheduled maintenance has been completed.
Nov 13, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 17:00 EST
Scheduled - A release of Lightspeed Retail 2018.21 is scheduled as follows (note all times are in GMT):

- Europe & Australia: Tuesday, November 13th at 21:00 GMT
- Global: Wednesday, November 14th at 13:00 GMT
Nov 13, 16:09 EST
Nov 12, 2018
Performance Issue - Lightspeed eCommerce
Resolved - This incident has been resolved.
Nov 12, 18:28 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 17:32 EST
Update - We are continuing the work on resolving the issue. We are slowly increasing the traffic to the storefronts to allow order processing.
Nov 12, 15:37 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 12, 15:12 EST
Investigating - We are currently investigating this issue.
Nov 12, 14:49 EST
Performance Issue - Lightspeed eCommerce
Resolved - This incident has been resolved.
Nov 12, 14:42 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 14:37 EST
Identified - The issue has been identified and a fix is being applied.
Nov 12, 14:33 EST
Investigating - We are currently investigating a performance issue within our Lightspeed EU eCommerce environment.
Nov 12, 14:28 EST
Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018
Lightspeed Retail 2018.20 Release
Completed - The scheduled maintenance has been completed.
Nov 5, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 17:00 EST
Scheduled - A release of Lightspeed Retail 2018.20 is scheduled as follows (note all times are in GMT):

- Europe & Australia: Monday, November 5th at 22:00 GMT
- Global: Tuesday, November 6th at 12:00 GMT
Nov 5, 16:49 EST
Performance Issue - Lightspeed eCommerce
Resolved - The incident has been resolved.
Nov 5, 05:54 EST
Monitoring - Our developers have taken measures to mitigate this issue and we are currently monitoring the system as it recovers.
Nov 5, 04:20 EST
Update - We are continuing to investigate this issue.
Nov 5, 04:02 EST
Update - We are continuing to investigate this issue.
Nov 5, 03:40 EST
Investigating - We are currently investigating a performance issue within our Lightspeed EU eCommerce environment.
Nov 5, 03:39 EST
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