Lightspeed - Status Page Status

All Systems Operational

Lightspeed Retail Operational

Retail POS Operational

Retail API Operational

Lightspeed Analytics Operational

Lightspeed eCom Operational

Lightspeed eCom (Europe) Operational

Lightspeed eCom (North America & Australia) Operational

Lightspeed OnSite Operational

Omnichannel Integration Operational

Lightspeed Restaurant Operational

Lightspeed Payments Operational

Lightspeed Loyalty Operational

Dashboard Operational

Hospitality Integration Operational

Retail Integration Operational

Lightspeed Golf Operational

Tee Sheets Operational

Marketplace Operational

House Accounts Operational

Business Intelligence Operational

Mobile Apps Operational

Partner API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

eCom North America & Australia system maintenance Oct 29, 01:00-01:30 EDT

A maintenance update for eCom North America & Australia is scheduled for 0100 EST, 29 October 2019. It will take approximately 30 minutes. Services may be temporarily disrupted during this period.
Posted on Oct 27, 08:48 EDT

System Metrics Month Week Day

Lightspeed Retail Frontend Response Time

Fetching

LightSpeed Retail API Response Time

Fetching

Past Incidents

Oct 28, 2020

Lightspeed Retail Infrastructure optimization

Completed - The scheduled maintenance has been completed.
Oct 28, 02:39 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 00:01 EDT

Scheduled - An infrastructure optimization of Lightspeed Retail is scheduled for Wednesday, October 28th from 12:00 AM to 3:00 AM EST. Some customers may experience a service interruption at varying points during the maintenance window. This maintenance is part of our periodic performance optimizations of Lightspeed Retail.
Oct 27, 23:18 EDT

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

Lightspeed Payments - performance degradation

Resolved - Customers should have begun to experience regular service.
We apologize to all who were affected by the disruption.
Oct 24, 14:50 EDT

Monitoring - A degradation of our third-party service provider has resulted in Lightspeed Payments transactions timing out in some cases. The service provider is investigating the issue.
Oct 24, 13:28 EDT

Identified - We have identified an issue with a 3rd party which is impacting the performance of Lightspeed Payments transactions in some cases.
Oct 24, 11:18 EDT

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

Lightspeed Hospitality

Resolved - We have implemented a fix and will continue to monitor the situation.
Oct 14, 14:23 EDT

Update - We have implemented a fix and are continuing to monitor the situation.
Oct 14, 14:14 EDT

Monitoring - We are currently investigating an issue affecting some merchants using Lightspeed Hospitality in Europe. A dedicated team is investigating the issue.
Oct 14, 13:43 EDT