All Systems Operational
Uptime over the past 90 days. View historical uptime.
Lightspeed Retail (R-Series) Operational
90 days ago
99.91 % uptime
Today
Retail POS Operational
90 days ago
99.92 % uptime
Today
Retail API Operational
Analytics Operational
Integrated Payments Operational
90 days ago
99.9 % uptime
Today
Lightspeed eCom (C-Series) Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed Restaurant (G-Series) Operational
Lightspeed Restaurant (K-Series) Operational
POS Operational
Back Office Operational
Back Office - Reporting Operational
API (incl. Online Orders) Operational
Order Anywhere Operational
Payment Capture Service Operational
Lightspeed Restaurant (L-Series) Operational
Manager Operational
POS Operational
API (incl. Online Orders) Operational
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Lightspeed Payments Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Lightspeed Retail Frontend Response Time
Fetching
LightSpeed Retail API Response Time
Fetching
Past Incidents
Aug 17, 2022

No incidents reported today.

Aug 16, 2022
Lightspeed Retail (R-Series)
Resolved - This incident has been resolved.
Aug 16, 17:04 EDT
Identified - The issue has been identified and a fix is being investigated.
Aug 16, 16:11 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
Aug 16, 15:42 EDT
Lightspeed Retail scheduled database maintenance
Completed - The scheduled maintenance has been completed.
Aug 16, 00:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 23:59 EDT
Scheduled - We will be undergoing scheduled maintenance on our database starting at 11:59 PM EDT on Monday August 15th, which will affect a small group of customers.

A downtime of 10-15 minutes is expected during this time.
Aug 12, 09:57 EDT
Aug 15, 2022
Lightspeed Retail (R-Series)
Resolved - This incident has been resolved.
Aug 15, 13:21 EDT
Identified - We have identified the cause of a Lightspeed Retail issue affecting searching in the sales screen and a dedicated team of engineers is working on a solution.
Aug 15, 13:14 EDT
Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Lightspeed Retail scheduled database maintenance
Completed - The scheduled maintenance has been completed.
Aug 5, 00:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 23:59 EDT
Scheduled - We will be undergoing scheduled maintenance on our database starting at 11:59 PM EDT on Thursday August 4th, which will affect a small group of customers.
A downtime of 10-15 minutes is expected during this time.
Aug 4, 17:29 EDT
Aug 4, 2022
Aug 3, 2022

No incidents reported.

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