All Systems Operational
Lightspeed Retail Operational
Retail POS Operational
Retail API Operational
Lightspeed Analytics Operational
Lightspeed eCom Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed OnSite Operational
Omnichannel Integration Operational
Lightspeed Restaurant Operational
Lightspeed Payments Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Lightspeed Retail Frontend Response Time
Fetching
LightSpeed Retail API Response Time
Fetching
Past Incidents
Aug 13, 2020
Lightspeed eCom (Europe)
Resolved - This incident has been resolved.
Aug 13, 07:43 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 07:40 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.
Aug 13, 05:55 EDT
Lightspeed eCom (Europe)
Resolved - This incident has been resolved.
Aug 13, 05:48 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 05:24 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.
Aug 13, 04:56 EDT
Aug 12, 2020

No incidents reported.

Aug 11, 2020

No incidents reported.

Aug 10, 2020
Lightspeed eCom (Europe)
Resolved - This incident has been resolved.
Aug 10, 07:29 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 06:59 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.
Aug 10, 06:25 EDT
Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020
504 Gateway Timeout in Backoffice for Ikentoo/Lightspeed Restaurants (K Series)
Resolved - This incident has been resolved.
Aug 6, 12:36 EDT
Monitoring - A fix has been implemented and we're currently monitoring the situation.
Aug 6, 11:46 EDT
Investigating - We are currently investigating an issue with 504s in the backoffice for iKentoo and Lightspeed Restaurants (K Series).
Aug 6, 11:07 EDT
Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Degraded performance on APC1
Resolved - This incident is resolved.
Jul 30, 11:10 EDT
Monitoring - A fix has been implemented and we are monitoring.
Jul 30, 10:52 EDT
Identified - The issue has been identified at an external partner and they are implementing a fix.
Jul 30, 10:43 EDT
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