This incident has been resolved.
Jan 13, 17:34 EST
A fix has been implemented for the Lightspeed eCom back office access and we are monitoring the results.
Jan 13, 17:01 EST
We are continuing to investigate this issue.
Jan 13, 16:40 EST
We are currently investigating the issue that is preventing access to the Lightspeed eCom back office.
Jan 13, 16:38 EST
A fix has been implemented and we are monitoring the results.
Jan 13, 16:14 EST
We have identified an issue with our eCom Product in the European Region. A dedicated team is researching the issue. We will update you as more information becomes available.
Jan 13, 16:07 EST