Lightspeed - Status Page Status

All Systems Operational

Lightspeed Retail Operational

Retail POS Operational

Retail API Operational

Lightspeed Analytics Operational

Lightspeed eCom Operational

Lightspeed eCom (Europe) Operational

Lightspeed eCom (North America & Australia) Operational

Lightspeed OnSite Operational

Omnichannel Integration Operational

Advanced Reporting Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Lightspeed Retail East Data Center Response Time

Fetching

LightSpeed Retail API East Data Center Response Time

Fetching

Past Incidents

Aug 15, 2018

No incidents reported today.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

Lightspeed eCom - North America

Resolved - The incident has been been resolved
Aug 13, 01:58 EDT

Monitoring - A fix has been implemented and we are monitoring the issue.
Aug 13, 01:46 EDT

Identified - The issue has been identified and we are working on a solution.
Aug 13, 01:35 EDT

Investigating - Our automated systems have identified an issue with Lightspeed Retail eCommerce on our North American and Australian region. We're currently investigating and will update as we learn more.
Aug 13, 01:29 EDT

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

Lightspeed Retail 2018.16 Release

Completed - The scheduled maintenance has been completed.
Aug 7, 17:46 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 16:43 EDT

Scheduled - A release of Lightspeed Retail 2018.16 is scheduled to take place on Tuesday, August 7th/Wednesday August 8th. Release schedule is as follows (note all times are in GMT):

- Europe and Australia: Tuesday, August 7th at 21:00 GMT
- Americas and API: Wednesday, August 8th at 14:00 GMT
Aug 7, 16:41 EDT

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

Possible Performance Issue - Lightspeed eCommerce

Resolved - This incident has been resolved.
Aug 3, 20:55 EDT

Investigating - Our automated systems have identified a potential performance issue with Lightspeed Retail eCommerce. We're currently investigating and will update as we learn more.
Aug 3, 20:20 EDT

Aug 2, 2018

Web hooks Delay

Resolved - The incident has been resolved. As a result of the incident there is a temporary delay in web hook delivery. We are catching up the as the queue is decreasing.
Aug 2, 17:45 EDT

Monitoring - A fix has been implemented and we are monitoring results.
Aug 2, 17:08 EDT

Investigating - We are currently investigating a delay in web hook delivery. We will update you as we are learning.
Aug 2, 15:17 EDT

Aug 1, 2018

No incidents reported.