All Systems Operational
Lightspeed Retail Operational
Retail POS Operational
Retail API Operational
Lightspeed Analytics Operational
Lightspeed eCom Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed OnSite Operational
Omnichannel Integration Operational
Advanced Reporting Operational
Lightspeed Restaurant Operational
Lightspeed Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Lightspeed Retail East Data Center Response Time
Fetching
LightSpeed Retail API East Data Center Response Time
Fetching
Past Incidents
Mar 19, 2019

No incidents reported today.

Mar 18, 2019
Resolved - This incident is now resolved. You might still have to restart your terminal before attempting a new sale to ensure you are reconnected to our systems.
Mar 18, 15:46 EDT
Update - Our systems are back to normal. Please restart your terminal before attempting a new sale.
Mar 18, 14:57 EDT
Monitoring - A fix has been implemented and we are monitoring our systems. The error rate is now dropping. Please restart your terminal before attempting a new sale.
Mar 18, 14:26 EDT
Identified - The issue has been identified and our teams are working on a fix.
Mar 18, 13:50 EDT
Investigating - We have identified an issue affecting users of Lightspeed Payments and Vantiv payments with Lightspeed Retail. A dedicated team is researching the issue. We will update you as more information becomes available.
Mar 18, 12:58 EDT
Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019
Completed - The scheduled maintenance has been completed.
Mar 14, 09:00 EDT
Verifying - Verification is currently underway for the maintenance items.
Mar 14, 08:43 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 08:00 EDT
Scheduled - A release of Lightspeed Retail 2019.14 is scheduled to take place on Thursday, March 7th. Release schedule is as follows (note all times are in GMT):

- Global: Wednesday, March 14th at 12:00 GMT
Mar 13, 11:00 EDT
Mar 13, 2019
Resolved - This incident has been resolved.
Mar 13, 17:01 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 16:30 EDT
Identified - The issue has been identified and a fix is being implemented.
Mar 13, 16:22 EDT
Investigating - We are currently investigating this issue.
Mar 13, 16:12 EDT
Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019
Completed - The scheduled maintenance has been completed.
Mar 7, 10:29 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 09:30 EST
Scheduled - A release of Lightspeed Retail 2019.14 is scheduled to take place on Thursday, March 7th. Release schedule is as follows (note all times are in GMT):

- Global: Wednesday, May 7th at 14:30 GMT
Mar 6, 17:51 EST
Mar 6, 2019

No incidents reported.

Mar 5, 2019
Completed - The scheduled maintenance has been completed.
Mar 5, 09:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 08:30 EST
Scheduled - A release of Lightspeed Retail 2019.13 is scheduled to take place on Tuesday, March 5th at 13:30 GMT.
Mar 4, 16:33 EST