All Systems Operational
Uptime over the past 90 days. View historical uptime.
Lightspeed Retail Operational
90 days ago
99.96 % uptime
Today
Retail POS Operational
Retail API Operational
Lightspeed Analytics Operational
Retail Integrated Payments Operational
90 days ago
99.96 % uptime
Today
Lightspeed eCom Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed OnSite Operational
Omnichannel Integration Operational
Lightspeed Restaurant Operational
Lightspeed Payments Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Lightspeed Gastrofix POS Operational
Lightspeed Supplier Network Operational
Lightspeed Restaurant K-Series Operational
90 days ago
100.0 % uptime
Today
Back Office Operational
POS Operational
Back Office - Reporting Operational
API (incl. Online Orders) Operational
Order Anywhere Operational
Payment Capture Service Operational
90 days ago
100.0 % uptime
Today
Lightspeed Hospitality L-Series Operational
Manager Operational
POS Operational
API (incl. Online Orders) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Lightspeed Retail Frontend Response Time
Fetching
LightSpeed Retail API Response Time
Fetching
Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021

No incidents reported.

Sep 22, 2021
Scheduled database maintenance - Lightspeed Retail vendor catalogs
Completed - The scheduled maintenance has been completed.
Sep 22, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 22:00 EDT
Scheduled - We will be undergoing scheduled maintenance on the vendor catalog database for Lightspeed Retail. During this time, searching for items from the vendor catalogs will be disabled. Local item search will not be affected.
Sep 17, 14:57 EDT
Sep 21, 2021
eCom Maintenance - North America & Australia
Completed - The scheduled maintenance has been completed.
Sep 21, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 03:00 EDT
Scheduled - We will be undergoing scheduled maintenance on infrastructure that supports our North American and Australian merchants.
Sep 20, 12:10 EDT
Sep 20, 2021
eCom Maintenance - EU
Completed - The scheduled maintenance has been completed.
Sep 20, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 19:00 EDT
Scheduled - We will be undergoing scheduled maintenance on infrastructure that supports our European merchants.
Sep 20, 12:06 EDT
Lightspeed eCom (Europe)
Resolved - This incident has been resolved.
Sep 20, 17:06 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 16:52 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 20, 16:47 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.
Sep 20, 16:32 EDT
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Lightspeed Retail
Resolved - This incident has been resolved.
Sep 16, 17:00 EDT
Monitoring - We have implemented a fix and will continue to monitor the situation.
Sep 16, 16:14 EDT
Update - We are continuing to investigate this issue.
Sep 16, 15:46 EDT
Investigating - We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
Sep 16, 15:25 EDT
Sep 15, 2021

No incidents reported.

Sep 14, 2021
Retail Payments Database Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 02:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 02:01 EDT
Scheduled - We will be undergoing scheduled maintenance on our database which will affect Lightspeed Retail merchants using credit card processing. A downtime of 5-30 minutes may be experienced during this time.
Sep 14, 01:08 EDT
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

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