Lightspeed - Status Page Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Lightspeed Retail Operational

90 days ago

99.97 % uptime

Today

Retail POS Operational

Retail API Operational

Lightspeed Analytics Operational

Retail Integrated Payments Operational

90 days ago

99.97 % uptime

Today

Lightspeed eCom Operational

Lightspeed eCom (Europe) Operational

Lightspeed eCom (North America & Australia) Operational

Lightspeed Restaurant Operational

Lightspeed Payments Operational

Lightspeed Loyalty Operational

Dashboard Operational

Hospitality Integration Operational

Retail Integration Operational

Lightspeed Golf Operational

Tee Sheets Operational

Marketplace Operational

House Accounts Operational

Business Intelligence Operational

Mobile Apps Operational

Partner API Operational

Lightspeed Gastrofix POS Operational

Lightspeed Supplier Network Operational

Lightspeed Restaurant K-Series Operational

Back Office Operational

POS Operational

Back Office - Reporting Operational

API (incl. Online Orders) Operational

Order Anywhere Operational

Payment Capture Service Operational

Lightspeed Hospitality L-Series Operational

Manager Operational

POS Operational

API (incl. Online Orders) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Lightspeed Retail Frontend Response Time

Fetching

LightSpeed Retail API Response Time

Fetching

Past Incidents

Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

Lightspeed eCom (Europe)

Resolved - This incident has been resolved.
Nov 22, 16:23 EST

Update - We are continuing to monitor for any further issues.
Nov 22, 15:44 EST

Update - We are continuing to monitor for any further issues.
Nov 22, 15:42 EST

Monitoring - A fix has been implemented and the team is monitoring. Slowness should be reduced now.
Nov 22, 15:41 EST

Update - We are currently seeing slowness on storefront pages for eCom Europe. A dedicated team is investigating the issue.
Nov 22, 15:24 EST

Update - We are currently seeing slowness on storefront pages for eCom Europe. A dedicated team is investigating the issue.
Nov 22, 15:18 EST

Investigating - The team has implemented a fix for the issue and is now monitoring. Slowness should now be reduced.
Nov 22, 14:57 EST

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

Mollie outage causing degraded storefront and checkout experience

Resolved - This incident has been resolved.
Nov 17, 06:14 EST

Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.
Customers using Mollie as their payment provider are affected.
Nov 17, 06:03 EST

Nov 16, 2021

Lightspeed eCom & Retail

Resolved - This incident has been resolved.
Nov 16, 16:44 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 16:31 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 16, 16:25 EST

Update - We are continuing to investigate this issue.
Nov 16, 16:13 EST

Update - We are continuing to investigate this issue.
Nov 16, 16:12 EST

Update - We are continuing to investigate this issue.
Nov 16, 16:10 EST

Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom. A dedicated team is investigating the issue.
Nov 16, 16:01 EST

Lightspeed Payments

Resolved - This incident has been resolved.
Nov 16, 15:08 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 14:47 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 16, 14:10 EST

Investigating - We are currently investigating an issue affecting merchants using Lightspeed Payments. A dedicated team is investigating the issue.
Nov 16, 14:02 EST

Lightspeed Retail and eCom

Resolved - This incident has been resolved.
Nov 16, 13:41 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 13:14 EST

Identified - The issue has been identified and a fix is being implemented.
Nov 16, 13:12 EST

Investigating - We are currently investigating an issue affecting merchants using Lightspeed eCom. A dedicated team is investigating the issue.
Nov 16, 13:06 EST

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.

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