Lightspeed - Status Page Status

All Systems Operational

Lightspeed Retail Operational

Retail POS Operational

Retail API Operational

Lightspeed Analytics Operational

Lightspeed eCom Operational

Lightspeed eCom (Europe) Operational

Lightspeed eCom (North America & Australia) Operational

Lightspeed OnSite Operational

Omnichannel Integration Operational

Lightspeed Restaurant Operational

Lightspeed Payments Operational

Lightspeed Loyalty Operational

Dashboard Operational

Hospitality Integration Operational

Retail Integration Operational

Lightspeed Golf Operational

Tee Sheets Operational

Marketplace Operational

House Accounts Operational

Business Intelligence Operational

Mobile Apps Operational

Partner API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Lightspeed Retail Frontend Response Time

Fetching

LightSpeed Retail API Response Time

Fetching

Past Incidents

Sep 23, 2020

No incidents reported today.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

Lightspeed Payments

Resolved - The third-party partner has resolved the issue. Transactions are now being processed normally.
Sep 16, 17:04 EDT

Update - We are continuing to work on a fix for this issue.
Sep 16, 17:01 EDT

Identified - An outage of our third-party service provider has resulted in Lightspeed Payments being temporarily degraded. The service provider is investigating the issue.
Sep 16, 16:41 EDT

Sep 15, 2020

No incidents reported.

Sep 14, 2020

Lightspeed Analytics

Resolved - This incident has been resolved.
Sep 14, 19:05 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 18:11 EDT

Update - We are continuing to work on a fix for this issue.
Sep 14, 17:52 EDT

Identified - The issue has been identified and a fix is being implemented.
Sep 14, 17:51 EDT

Investigating - We are currently investigating an issue affecting merchants using Lightspeed Analytics. A dedicated team is investigating the issue.
Sep 14, 17:37 EDT

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.