Dec 4, 11:52 EST
This incident has been resolved.
Dec 4, 11:49 EST
The root cause of the issue has been found. In conjunction with our network provider we have made changes to the infrastructure to accommodate all traffic; HTTP and HTTPS.
Dec 4, 11:04 EST
A small percentage of HTTP traffic is being served. In addition, we continue our research on the slowness for HTTP connections.
Dec 4, 10:38 EST
We are continuing the research on the HTTP traffic.
Dec 4, 08:55 EST
We are monitoring the slowness on HTTP only traffic. HTTPS traffic has been restored. This means that slowness could be experienced on http://domain.com
traffic is restored.
Dec 4, 08:20 EST
A fix has been implemented and we are monitoring the results.
Dec 4, 07:58 EST
We are currently investigating a performance issue within our Lightspeed EU eCommerce environment. Our storefront and API might be affected.
Dec 4, 07:53 EST