All Systems Operational
Uptime over the past 90 days. View historical uptime.
Lightspeed Retail (X-Series) Operational
Authentication ? Operational
API Operational
Customer Management Operational
Gift Cards & Store Credits Operational
Help Centre Operational
Inventory Operational
Quotes Operational
Payments Operational
Products Operational
Retail POS ? Operational
Retail POS for iPadOS Operational
Reporting Operational
Sales History Operational
Setup Operational
Stock Control Operational
Workflows Operational
www.vendhq.com ? Operational
Lightspeed Retail (R-Series) Operational
Retail POS Operational
Retail API Operational
Analytics Operational
Integrated Payments Operational
Lightspeed eCom (C-Series) Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed Restaurant (K-Series) Operational
POS Operational
Back Office Operational
Back Office - Reporting Operational
API (incl. Online Orders) Operational
Order Anywhere Operational
Payments Operational
Lightspeed Restaurant (L-Series) Operational
90 days ago
100.0 % uptime
Today
Manager Operational
POS Operational
API (incl. Online Orders) Operational
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Lightspeed Restaurant (G-Series) Operational
90 days ago
99.99 % uptime
Today
POS Operational
Lightspeed Payments Operational
90 days ago
100.0 % uptime
Today
Backoffice Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Lightspeed Golf Operational
Tee Sheets Operational
Marketplace Operational
House Accounts Operational
Business Intelligence Operational
Mobile Apps Operational
Partner API Operational
Lightspeed Payments Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 2, 2023

No incidents reported today.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023
Errors - Unable to process some integrated payments
Resolved - Thank you for your patience as we investigated issues some merchants experienced to process transactions with our Worldpay TriPOS payment integration. They have implemented a fix and we have got confirmation transactions are coming through again.
Nov 25, 22:45 EST
Update - We are continuing to monitor for any further issues.
Nov 25, 17:26 EST
Update - We are continuing to monitor for any further issues.
Nov 25, 17:04 EST
Monitoring - We have implemented a fix and will continue to monitor the situation.
Nov 25, 17:00 EST
Investigating - We’ve identified an issue which is preventing the processing of transactions with our Worldpay TriPOS integration. The team is working on this and will keep you informed with updates. Thanks for your patience.
Nov 25, 13:26 EST
Nov 24, 2023
Elevated latency and declines on JPMorgan Chase-issued cards
Resolved - This incident has been resolved.
Nov 24, 17:54 EST
Identified - We have identified an issue outside of our platform resulting in an elevated refusal rate and response times, for transactions processed through Visa US for issuer JPMORGAN CHASE BANK N.A.

Visa are engaged with JPMORGAN CHASE BANK N.A. and are working with them to resolve this issue.

We will provide an update as soon as it becomes available.
Nov 24, 16:22 EST
Investigating - Our teams are investigating a higher than normal error rate with certain credit cards. Our teams are investigating and will provide an update shortly.
Nov 24, 16:22 EST
Issues with generating reports
Resolved - This incident has been resolved.
Nov 24, 00:15 EST
Update - We are continuing to monitor for any further issues.
Nov 24, 00:05 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 23:50 EST
Investigating - We are currently investigating an issue that impacts merchants to generate reports.
Nov 23, 23:49 EST
Nov 23, 2023
Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

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