All Systems Operational
Lightspeed Retail Operational
Retail POS Operational
Retail API Operational
Lightspeed Analytics Operational
Lightspeed eCom Operational
Lightspeed eCom (Europe) Operational
Lightspeed eCom (North America & Australia) Operational
Lightspeed OnSite Operational
Omnichannel Integration Operational
Lightspeed Restaurant Operational
Lightspeed Payments Operational
Lightspeed Loyalty Operational
Dashboard Operational
Hospitality Integration Operational
Retail Integration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Lightspeed Retail Frontend Response Time
Fetching
LightSpeed Retail API Response Time
Fetching
Past Incidents
Sep 19, 2019

No incidents reported today.

Sep 18, 2019

No incidents reported.

Sep 17, 2019
Postmortem - Read details
Sep 17, 10:57 EDT
Resolved - This incident has been resolved.
Sep 17, 06:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 05:30 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 17, 05:19 EDT
Investigating - We are currently investigating this issue.
Sep 17, 03:38 EDT
Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019
Resolved - Users are reporting that they are able to log in to Lightspeed Retail and all systems look stable. We are considering this issue as resolved. Our engineers will continue to monitor the situation.
Sep 10, 11:07 EDT
Investigating - We have gotten reports of slowness and some users unable to log in to the Lightspeed Retail product. Our engineers are investigating the issue.
Sep 10, 10:37 EDT
Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.