Lightspeed Retail (X-Series) - Merchants unable to retrieve older quotes

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.

Posted Sep 16, 2022 - 13:17 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 16, 2022 - 11:11 EDT

Identified

The issue has been identified and we are working on a fix, thanks for your patience.

Posted Sep 16, 2022 - 09:50 EDT

Update

We are continuing to investigate this issue.

Posted Sep 16, 2022 - 09:47 EDT

Investigating

We’re investigating an issue preventing merchants from being able to retrieve older quotes for their customers. We’ll send updates as they arise, thanks for your patience.

Posted Sep 16, 2022 - 09:36 EDT

This incident affected: Lightspeed Retail (X-Series) (Retail POS).