Performance Degraded - Lightspeed Retail

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Feb 26, 2020 - 12:31 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2020 - 11:59 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 26, 2020 - 11:56 EST

Update

We are continuing to investigate this issue.
Posted Feb 26, 2020 - 11:13 EST

Update

We are continuing to investigate this issue.
Posted Feb 26, 2020 - 11:03 EST

Update

We are continuing to investigate this issue.
Posted Feb 26, 2020 - 10:52 EST

Update

We are continuing to investigate this issue.
Posted Feb 26, 2020 - 10:30 EST

Investigating

We have identified an issue with Lightspeed Retail. A dedicated team is working on the issue.
Posted Feb 26, 2020 - 10:25 EST
This incident affected: Lightspeed Retail (R-Series) (Retail POS, Retail API).