R-Series: Some R-Series merchants are receiving a 403 error message when trying to log in.

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.

Posted Jun 16, 2022 - 13:52 EDT

Update

We have implemented a fix and will continue to monitor the situation.

Posted Jun 16, 2022 - 13:03 EDT

Monitoring

A fix has been implemented and we are monitoring the issue.

Posted Jun 16, 2022 - 13:01 EDT

Investigating

We are currently investigating this issue.

Posted Jun 16, 2022 - 12:35 EDT

This incident affected: Lightspeed Retail (R-Series) (Retail POS, Retail API).