Investigating Payout Delays for Australia

Incident Report for Lightspeed - Status Page

Resolved

The payouts in question were delayed due to a local bank holiday in Australia, causing delays of up to 48 hours.
Posted Jan 28, 2026 - 03:54 EST

Update

We are continuing to investigate this issue.
Posted Jan 27, 2026 - 05:50 EST

Investigating

We are receiving a number of reports for payouts not being received by customers in Australia for payments processed from the 23rd-27th of January.
Posted Jan 27, 2026 - 05:48 EST
This incident affected: Lightspeed Restaurant (K-Series) (Lightspeed Payments) and Lightspeed Restaurant (O-Series) (Lightspeed Payments).
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