C-Series New Checkout - Orders stuck on Awaiting payment/cancelled

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted May 24, 2023 - 19:14 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 24, 2023 - 18:35 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 24, 2023 - 18:24 EDT

Investigating

We are currently investigating this issue.
Posted May 24, 2023 - 17:12 EDT
This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (North America & Australia)).