LSPay Issue with iDeal Payments in the Netherlands

Incident Report for Lightspeed - Status Page

Resolved

We identified the cause of the issue and have implemented a solution to correct it. Payments are again processing normally.

Posted Dec 18, 2024 - 05:33 EST

Monitoring

We have implemented a fix and will continue to monitor the situation.

Posted Dec 18, 2024 - 05:28 EST

Investigating

We are currently investigating an issue accepting iDeal payments affecting a subset of our LSPay customers in the Netherlands.

Posted Dec 18, 2024 - 04:53 EST

This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (Europe)).