Slow Cart for C-Series

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Jul 08, 2026 - 17:01 EDT

Update

We are continuing to monitor for any further issues.
Posted Jul 08, 2026 - 17:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 08, 2026 - 16:13 EDT

Identified

The issue affecting C-Series has been mitigated.

Merchants may have experienced slow performance, 500 errors when accessing the cart, or their cart appearing empty. The issue has been identified, and a fix is being implemented.
Posted Jul 08, 2026 - 15:28 EDT

Update

We are continuing to investigate this issue.
Posted Jul 08, 2026 - 14:58 EDT

Investigating

We are currently investigating this issue.
Posted Jul 08, 2026 - 14:58 EDT
This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (Europe)).
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