Slowness in Lightspeed eCom back office (North America)

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.

Posted Mar 23, 2021 - 16:54 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 23, 2021 - 16:48 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 23, 2021 - 14:50 EDT

Investigating

We are currently investigating a slowness issue affecting merchants using the Lightspeed eCom back office in North America. A dedicated team is investigating the issue.

Posted Mar 23, 2021 - 14:48 EDT

This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (North America & Australia)).