Lightspeed - Status Page Status - Lightspeed Payments

Lightspeed Payments - processing disruption

Incident Report for Lightspeed - Status Page

Resolved

We are aware of the increased card decline rates experienced by merchants both today and yesterday.
Our investigation revealed an unintended change, resulting in more declined transactions. We have since rolled back this change to mitigate the issue and have seen an immediate drop in related declines.

Our apologies for the inconvenience

Posted Aug 17, 2024 - 00:30 EDT

This incident affected: Lightspeed Restaurant (L-Series) (Lightspeed Payments), Lightspeed Restaurant (K-Series) (Lightspeed Payments), and Lightspeed Restaurant (O-Series) (Lightspeed Payments).