X-Series - Sales are not appearing in Sales History

Incident Report for Lightspeed - Status Page

Resolved

The issue has been resolved and Sales History is now updating as expected.

Posted Jun 25, 2026 - 07:31 EDT

Monitoring

The fix for the issue causing some sales to not appear in Sales History has been successfully rolled out.

Sales History should now be updating as expected. We are continuing to monitor the system closely to ensure stability and confirm the issue is fully resolved. We will provide additional updates if necessary.

Posted Jun 25, 2026 - 07:09 EDT

Investigating

We are currently investigating an issue where some sales are not appearing in Sales History.

We are actively working to identify the root cause and restore normal functionality. We will provide additional updates as more information becomes available.

Posted Jun 25, 2026 - 04:34 EDT

This incident affected: Lightspeed Retail (X-Series) (Sales History).