Lightspeed Retail (R-Series)

Incident Report for Lightspeed - Status Page

Resolved

The incident has been resolved.
Posted Nov 20, 2024 - 13:13 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2024 - 13:08 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 20, 2024 - 13:07 EST

Identified

Issue has been mitigated. A forced logout was necessary to prevent further data loss. We are working on restoring the original SKUs to the affected items.
Posted Nov 20, 2024 - 13:06 EST
This incident affected: Lightspeed Retail (R-Series) (Retail POS).