Mastercard has resolved the issue affecting Mastercard payment processing. No further impact has been observed for Lightspeed Payments, and this incident is now closed.
Posted Aug 16, 2026 - 19:07 EDT
Monitoring
Mastercard service is now operational, and we are seeing successful Lightspeed Payments transactions again. We are continuing to monitor payment processing across Wi-Fi and hotspot connections before resolving the incident.
Posted Aug 15, 2026 - 02:29 EDT
Identified
We have identified a widespread issue affecting Mastercard payment processing. Some Lightspeed Payments transactions may be declined, regardless of whether the terminal is connected via Wi-Fi or a hotspot. We’ll provide further updates as they become available.
Posted Aug 15, 2026 - 01:59 EDT
Update
We continue to monitor the Mastercard issue affecting some Lightspeed Payments transactions across Wi-Fi and hotspot connections. Our team is working on this and will provide further updates as more information becomes available.
Posted Aug 15, 2026 - 01:57 EDT
Investigating
We are aware of an issue impacting some customers’ ability to process Lightspeed Payments transactions. Card payments may be declined intermittently across both Wi-Fi and hotspot connections. Our team is investigating and will continue to post updates here as they become available.
Posted Aug 15, 2026 - 01:48 EDT
This incident affected: Lightspeed Restaurant (O-Series) (Lightspeed Payments).