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More services have returned to normal, and our engineers are continuing to work diligently on resolving the remaining issues. Thank you for your patience and understanding as we address this incident.
Posted Jan 10, 2025 - 05:49 EST
Update
We are starting to see improvements in the affected areas, but our team continues to work diligently towards a full resolution. We will provide further updates as progress continues. Thank you for your patience and understanding.
Posted Jan 10, 2025 - 03:45 EST
Update
The investigation is ongoing, and we are working towards a swift resolution. We will share updates as soon as they are available. Thank you for your patience.
Posted Jan 10, 2025 - 03:10 EST
Update
We are continuing to investigate this issue.
Posted Jan 10, 2025 - 02:31 EST
Investigating
Our engineers are aware of an issue impacting a number of functions that leverage our API (POS, Back Office, Online Orders, KDS/Bump-It) for Lightspeed Restaurant O-Series. Our team is actively investigating for a swift resolution and will provide further updates shortly. Thank you for your patience and understanding.
Posted Jan 10, 2025 - 02:30 EST
This incident affected: Lightspeed Restaurant (O-Series) (POS, Back Office, API, Lightspeed Bump Screen by Bump It, Online Ordering, Ordering Integrations).