High error rate on C-series legacy checkouts (onestep / onepage / multi step).

Incident Report for Lightspeed - Status Page

Resolved

We mitigated the checkout issue, orders are now coming in correctly.

Posted Jul 30, 2024 - 12:42 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 30, 2024 - 11:51 EDT

Investigating

We are currently investigating this issue.

Posted Jul 30, 2024 - 10:01 EDT

This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (Europe)).