Lightspeed Restaurant (O-Series): Scheduled Maintenance - Loyalty

Scheduled for May 13, 09:00 - 09:30 EDT

Scheduled

Scheduled for: Wednesday, 13 May at 11:00 PM AEST

We will be performing a scheduled security update to our Loyalty service.

A brief interruption of up to 10 minutes is expected during the update. During this time, the following may be temporarily unavailable:

- Viewing or editing customers in Back Office
- Loyalty balance lookups on POS

All other POS functions, including taking orders and processing payments, will continue to work as normal. We have scheduled this update outside peak trading hours to minimise impact.

If you experience any issues after this window, please contact our support team.

Posted May 12, 2026 - 00:17 EDT

This scheduled maintenance affects: Lightspeed Restaurant (O-Series) (Standard Reporting, Lightspeed Loyalty).