# This incident was backfilled from an old statuspage and follows a different format due to import limitations.
Updates: - Status: investigating Message: We are currently investigating an issue where retailers are reporting errors when attempting to process payments. Changed: 2022-09-14T06:14:12.846Z Components: - Name: Lightspeed Retail (X-Series) - Payments Current Status: degraded_performance Status Change: operational => degraded_performance
- Status: identified Message: The issue has been identified Changed: 2022-09-14T06:18:27.307Z Components: - Name: Lightspeed Retail (X-Series) - Payments Current Status: degraded_performance
- Status: monitoring Message: A fix has been implemented, please refresh your browser in order to fetch the implemented fix. Changed: 2022-09-14T06:39:18.533Z Components: - Name: Lightspeed Retail (X-Series) - Payments Current Status: degraded_performance
- Status: resolved Message: This incident has been resolved. Changed: 2022-09-14T21:49:20.823Z Components: - Name: Lightspeed Retail (X-Series) - Payments Current Status: operational Status Change: degraded_performance => operational