R-Series login issues for some accounts

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Jun 22, 2026 - 11:07 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2026 - 10:43 EDT

Identified

The issue has been identified to be related to a 3rd party and they are working on a fix.
Posted Jun 22, 2026 - 10:31 EDT

Investigating

We are aware of login issues on R-Series for some accounts. We are currently investigating.
Posted Jun 22, 2026 - 10:15 EDT
This incident affected: Lightspeed Retail (R-Series) (Retail POS, Retail API).