Restaurant O-Series: LS Payments immediately decline upon payment attempt

Incident Report for Lightspeed - Status Page

Resolved

A small amount of clients had POS registers that did not accept the hotfix update released this morning.

This update has been rolled back across O-Series for now.

Any venue still seeing payment failures when trying a payment should attempt a POS sync to restore connectivity.
Posted May 29, 2025 - 22:09 EDT
This incident affected: Lightspeed Restaurant (O-Series) (POS).