Lightspeed Retail (X-Series) - Error on some integrated payments

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Dec 05, 2022 - 16:53 EST

Monitoring

We are monitoring the situation as the issue on a downstream provider looks to be resolved
Posted Dec 05, 2022 - 16:17 EST

Investigating

Some users are reporting an inability to process credit card payments or reach certain pages in their Backoffice. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
Posted Dec 05, 2022 - 15:58 EST
This incident affected: Lightspeed Retail (X-Series) (Payments).