Webhooks - Consignment webhooks not being sent

Incident Report for Lightspeed - Status Page

Resolved

This issue is now resolved. Some consignment webhooks were not sent between 29th July and 11th of August UTC. We are reaching out to affected retailers and integrators to replay these webhooks if required. If you have any concerns or questions please contact X-Series API support at x-series.api@lightspeedhq.com.

Posted Aug 11, 2024 - 22:13 EDT

Monitoring

Webhooks for supplier orders have been restored and are now being sent.

Posted Aug 11, 2024 - 22:03 EDT

Identified

We've identified an issue which is preventing Consignment webhooks for Supplier Orders from being sent and are working to resolve it.

Posted Aug 08, 2024 - 19:05 EDT

This incident affected: Lightspeed Retail (X-Series) (API, Inventory).