We're excited to announce another update to your POS that will bring improved efficiency and stability.
Update Time: Tuesday, April 14 at 15:00 AEST Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEST.
NEW - The Customers API now supports a mobile field for creating, reading, updating, and searching customers.
IMPROVED - The Back Office Loyalty dashboard now displays Average Order Value (AOV) and Non-loyalty AOV metrics. - The Online Products tab in Back Office is now visible for all merchants, regardless of enabled integrations.
RESOLVED - Production dockets now sort option sets correctly in all conditions. - Receipts reprinted from sale history now display the correct Sale ID. - The "Chat to Support" button on the password reset page no longer shows an error. - The Loyalty date filter now displays correctly on iPads in portrait mode. - The POS auto log-out timer no longer fires during active gift card transactions. - Gift card numbers with leading or trailing spaces are now handled correctly, preventing unexpected transaction failures. - Online order prep time overrides in POS now apply correctly when set to 0 minutes. - Bulk-applying a payment to a customer account no longer creates $0.00 tender entries against orders that did not receive any of the payment. - Group orders with $0 items no longer prematurely replace the Checkout button with "Finish & Print".
IN CASE YOU MISSED IT Love Lightspeed? It's now even easier to share with your friends, and you get $1,000 for each referral! See the 'Refer us' tile on your Back Office dashboard for more details.
Posted Apr 08, 2026 - 22:53 EDT
This scheduled maintenance affects: Lightspeed Restaurant (O-Series) (POS, Back Office).