Lightspeed S-Series Backoffice Delay

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Jan 17, 2026 - 16:13 EST

Monitoring

The root cause of the issue has been resolved and the data backlog is being pushed through to Backoffice now. There will be a short delay for posting transactions/item creation while this is happening. We will update again once this is finished.
Posted Jan 17, 2026 - 16:05 EST

Identified

We have identified a delay with posting transactions and creating items in the S-Series Backoffice today. We are working to resolve this as soon as possible and will provide further updates as they come. Thank you for your patience.
Posted Jan 17, 2026 - 14:58 EST
This incident affected: Lightspeed Retail (S-Series) (BackOffice).