Some eCom orders incorrectly showing as 'Awaiting payment'

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted May 09, 2019 - 08:33 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 09, 2019 - 08:19 EDT

Investigating

We are currently investigating this issue.
Posted May 09, 2019 - 05:03 EDT
This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia)).