Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.4.0

Scheduled Maintenance Report for Lightspeed - Status Page

Completed

The scheduled maintenance has been completed.
Posted Mar 10, 2026 - 01:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 10, 2026 - 00:00 EDT

Scheduled

We're excited to announce another update to your POS that will bring improved efficiency and stability.

Update Time: Tuesday, March 10 at 15:00 AEDT
Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEDT.

NEW
- For companies with Loyalty enabled, customers who join or link their Loyalty membership at checkout are now automatically matched to their existing profile if their mobile number is already on file.

IMPROVED
- When the same option is added multiple times to a product (e.g. 6x wooden spoons), it now displays as a single line with the quantity rather than repeating individually.

RESOLVED
- Fixed an issue where partial refunds via Tap to Pay would incorrectly refund the full payment amount instead of the intended partial amount.
- Fixed an issue where removing a product image in the Back Office did not remove it from the POS, causing the old image to continue displaying.

IN CASE YOU MISSED IT
Love Lightspeed? It's now even easier to share with your friends, and you get $1,000 for each referral!
See the 'Refer us' tile on your Back Office dashboard for more details.
Posted Mar 09, 2026 - 21:49 EDT
This scheduled maintenance affected: Lightspeed Restaurant (O-Series) (POS, Back Office).