Performance Degraded - Lightspeed Restaurant

Incident Report for Lightspeed - Status Page

Resolved

The incident has been resolved.

Posted Apr 07, 2020 - 13:18 EDT

Update

All NoAm Liteservers are scheduled to be updated with a hotfix. Most of them will be upgraded between 3:00-4:00pm UTC.
We’re still monitoring the issue.

Posted Apr 07, 2020 - 09:31 EDT

Monitoring

All EU Liteservers are scheduled to be updated with an hotfix between 9:00 and 10:00AM EST.
We’re still monitoring the issue.

Posted Apr 07, 2020 - 08:33 EDT

Identified

We have found what was causing the issue.
A dedicated team is currently implementing a fix. We will update you as more information becomes available.

Posted Apr 07, 2020 - 06:43 EDT

Investigating

We have identified an issue with Restaurant product. A dedicated team is researching the issue. We will update you as more information becomes available.

Posted Apr 07, 2020 - 05:45 EDT

This incident affected: Lightspeed Golf (Tee Sheets, Marketplace, House Accounts, Mobile Apps, Partner API).