Possible issue affecting Wise Pos E readers on X-series
Incident Report for Lightspeed - Status Page
Resolved
This incident has been resolved. We apologise for any inconvenience it might have caused you.
Posted Apr 04, 2024 - 15:01 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 04, 2024 - 14:20 EDT
Identified
Further issues have been identified, and our team is working on a fix.
Posted Apr 04, 2024 - 10:46 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 04, 2024 - 10:05 EDT
Investigating
We are currently investigating an issue affecting a subset of X-series merchants using LSPay with Wise Pos E payment terminals. We will provide updates here as they become available.
Posted Apr 04, 2024 - 09:28 EDT
This incident affected: Lightspeed Retail (X-Series) (Payments).