Payment Terminal Processing Disruption

Incident Report for Lightspeed - Status Page

Resolved

The issue with Lightspeed Payments has been resolved. Transactions are now being processed normally.

Posted Jul 17, 2026 - 08:17 EDT

Monitoring

The issue is now resolved. We will continue to monitor the situation.

If you are still experiencing issues, please use our standalone payments workaround:

https://k-series-support.lightspeedhq.com/hc/en-us/articles/5028210082715-Standalone-payments

Posted Jul 17, 2026 - 07:48 EDT

Investigating

We are aware of an issue affecting certain payment terminal integrations. Our team is actively investigating and working to restore normal processing. We apologise for the disruption to your sales operations and will provide updates as we learn more.

Posted Jul 17, 2026 - 07:18 EDT

This incident affected: Lightspeed Restaurant (K-Series) (Lightspeed Payments).