Delays - Search Results Outdated / Lagging

Incident Report for Lightspeed - Status Page

Resolved

Product and inventory search are back to normal. The incident has been resolved.

Posted Aug 24, 2023 - 00:06 EDT

Monitoring

We have identified the root cause and deployed a fix. We should see delays recover shortly

Posted Aug 23, 2023 - 23:28 EDT

Investigating

We're currently investigating an issue causing search to not display latest results for some retailers, including inventory. Thanks for your patience, we'll keep you informed with updates as they arise.

Posted Aug 23, 2023 - 23:01 EDT

This incident affected: Lightspeed Retail (X-Series) (Customer Management, Inventory, Products).