LSPAY degradation on Visa EU transactions with Retail

Incident Report for Lightspeed - Status Page

Resolved

There was a degradation of Retail Visa transactions in Europe where some transaction were being automatically declined(12:49 PM – 2:45 PM EST). The situation has now been resolved and functionality is back up and running as expected

Posted Feb 12, 2026 - 15:24 EST

This incident affected: Lightspeed Retail (R-Series) (Integrated Payments) and Lightspeed Retail (X-Series) (Payments).