C-series Backoffice and storefront checkout issues

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Aug 07, 2026 - 06:21 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 07, 2026 - 05:57 EDT

Identified

We are currently investigating an issue affecting merchants using Lightspeed eCom in Europe. A dedicated team is investigating the issue.
Posted Aug 07, 2026 - 05:42 EDT
This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (Europe)).