C-series Intermittent connection errors

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Aug 01, 2025 - 05:50 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 31, 2025 - 07:16 EDT

Update

We've noticed that the connection errors reappeared, we are continuing to work on a fix for this issue.
Posted Jul 31, 2025 - 07:03 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 31, 2025 - 05:42 EDT
This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (Europe)).