Slow Cart for C-Series

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Jul 08, 2026 - 12:52 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 08, 2026 - 12:40 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 08, 2026 - 12:40 EDT

Update

We are currently investigating reports of performance issues affecting C-Series.

Merchants may experience slow loading times, encounter 500 errors when accessing the cart, or see their cart appear empty.

Our team is actively investigating the issue and will provide updates as more information becomes available.
Posted Jul 08, 2026 - 12:29 EDT

Investigating

We are currently investigating this issue.
Posted Jul 08, 2026 - 12:26 EDT
This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (Europe)).