Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2025 - 01:00 EDT
Scheduled
We're excited to announce another update to your POS that will bring improved efficiency and stability.
Update Time: Tuesday, September 9 at 15:00 AEST Update Process: No need to interrupt your sales. Your POS will automatically update after 15:00 AEST.
NEW - Lightspeed Payments: Added terminal branding, allowing custom images to be uploaded and applied to payment terminals.
IMPROVED - Mobile POS now shows product availability indicators, matching browser and tablet behaviour. - Tap to Pay refunds can now be processed without a paired physical terminal. - Pay at Table now excludes cleared tables with no outstanding balance.
RESOLVED - Fixed an issue where Pay at Table orders reverted to On Hold after completion. - Fixed timeout errors when updating products for large multi-site companies. - Fixed bulk customer CSV uploads failing with “There is already an active transaction.” - Fixed uploaded images and videos not appearing on Customer Display devices. - Fixed misaligned back button and disappearing Order Type button on mobile POS. - Fixed a display issue where the refund page on mobile devices showed extra space on the right side. - Fixed POS freezing when cancelling Lightspeed Payments transactions with a disconnected terminal. - Fixed Gift Card transfers failing to process when clicking the Transfer button.
IN CASE YOU MISSED IT Love Lightspeed? It's now even easier to share with your friends, and you get $1,000 for each referral! See the 'Refer us' tile on your Back Office dashboard for more details.
Posted Sep 03, 2025 - 23:05 EDT
This scheduled maintenance affected: Lightspeed Restaurant (O-Series) (POS, Back Office).