R-series Lightspeed Hub is unable to connect hardware

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted May 08, 2026 - 06:41 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 08, 2026 - 06:13 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 08, 2026 - 06:05 EDT

Investigating

We are currently investigating this issue.
Posted May 08, 2026 - 05:41 EDT
This incident affected: Lightspeed Retail (R-Series) (Retail POS).
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