Lightspeed Payments - performance degradation

Incident Report for Lightspeed - Status Page

Resolved

The third-party partner has resolved the issue. Transactions are now being processed normally. Please reboot any P400 terminals that are still experiencing issues.
Posted Jun 21, 2020 - 11:28 EDT

Monitoring

The issue with the Stripe P400 terminal has stabilized and we will continue to actively monitor the situation.
Posted Jun 21, 2020 - 10:55 EDT

Investigating

We are investigating the cause of a Lightspeed Payments issue.
Posted Jun 21, 2020 - 10:23 EDT
This incident affected: Lightspeed Restaurant (K-Series) (Lightspeed Payments).
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